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Recent content by AndrewCAVT

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    Sentry Does Not Record and Tesla Response

    2021 and you are right on the border for what I said. 2022 and it’s not what I said. I don’t know which one is “last” december
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    Sentry Does Not Record and Tesla Response

    This is a known issue and it took me over a year to get Tesla to admit to it. Let me guess....post radar delete but still Intel? Bet you don't have the CCS retrofit either. (This is my theory and many techs agree)
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    HOT! Supercharger Cable

    Appreciate you both. Still no idea why the car sounded like it was conditioning the battery the whole way home...but probably related to the temps as well.
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    HOT! Supercharger Cable

    Ever see this? Went to super charger last night; it was maybe 85F out. Ran from 10-80 at 140 for almost the whole session (nice considering station max is 150 and it was 90% full) Anyway, plug was almost painfully hot to the touch as was the cable itself. Car sounded like it was conditioning...
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    Sentry Does Not Record and Tesla Response

    The computer is the first part….which is part of my gripe with Rocklin. They wouldn’t try anything. Hell, it took multiple visits just to get them to even give the car a proper look.
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    Sentry Does Not Record and Tesla Response

    ITS TIME FOR SOME GOOD NEWS!!!! Since the last post, I’ve kept a constant open ticket at Rocklin just to be a pest. They even put a charge on it to try to deter me, but I just kept kicking it down the road. While on vacation my charge port stopped communicating and I needed to open a real...
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    Lemon law buyback successes without having opted out of arbitration?

    Could you elaborate on this pathway through the phone maze and when the last time you did it was? Think I'm going to have to take a trip down this road.
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    Sentry Does Not Record and Tesla Response

    Once again, not an update and likely the last one for a while. I took the car down to Tesla after they "remotely resolved" my issue and got to speak to the service advisor and a tech in person. Here's some snippets of our conversation: Why do you need the security system to work? SA: You...
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    Sentry Does Not Record and Tesla Response

    Well, a not an update update. I got a question at the end. My service which was opened in early February to address the errors posted in service mode has been "resolved remotely." Entirely untrue considering our communications have consisted of entirely of (summarized): Tesla: [Service...
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    Sentry Does Not Record and Tesla Response

    Thanks all. I think we have quite a few angles to work. I'll come back and update here if there is news. Perhaps others will be helped. There's actually quite a few posts with this issue, but got hijacked by the "red x" issue. People trying to be helpful, but not seeing the nuances in the...
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    Sentry Does Not Record and Tesla Response

    Fair, fair. Lets go to the ultimate question(s): Does anyone have a means to reach customer support that goes above the location level? The highest person at Rocklin has not been helpful. Requests as to who or how to go above has been met with refusals. Emails to "resolutions" goes...
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    Sentry Does Not Record and Tesla Response

    I should qualify that the misbehavior started 11 months into this problem, after "Lenny" tossed out the threats and the service advisor told me I should be grateful instead of apologizing for said threats. The ghosting started long before this. 11 months of excruciatingly nice on my part got...
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    Sentry Does Not Record and Tesla Response

    I agree with this. I briefly had the "x" issue between all of this. It was eventually a software update but talking to some of the phone Tesla people (who are a lot better then the SC people) it seems that there is a batch with a bad harness which runs to the port.
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    Sentry Does Not Record and Tesla Response

    I did recently turn exclusion on at home because Tesla at one point tried to say that the car needs to sleep sometimes. Anyone its been about a month with it on at home, and it still doesn't work right when I'm at my girlfriend's or something. So anyway, that isn't the problem.
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    Sentry Does Not Record and Tesla Response

    Thank you for validation, lol. No third party anything unless you include the little organizer tray for the center console and the seat cover for the dog. Part of the issue you're right was the semantics. The car spends most of its time parked at my west coast home, a busy apartment complex...