Recent content by nickpma

Funny, just quoted you in the text message to Tesla and immediately got a voice call as I missed the call. They made a mistake and can actually refund me the $400, but are also saying they've now prioritised my delivery and it's very close to getting ready. I've literally asked before in text...

My car was on the GC, which had the bug infestation. Yet no refund offered whatsoever, even after asking both manager and via text message...

Anyone here heard of cases where you can get your $400 back? 2+ months extra delivery time sounds to me like unreasonable and grounds to get a refund?

Same here. Texted, called support, spoke with a manager. All tell me to wait for this magical text message. Now suddenly seeing in my account it is delayed again, potentially March now. Initially estimate late Dec/early Jan. Cancellation would still cost $400. Hate the Tesla service

Thanks for your response, but just giving Tesla $400 for something that clearly they don't communicate when ordering a car is not acceptable. I run a small business, and the last thing I'd want to do is give companies like Tesla free money.

Hi all, hope someone is able to help me out here. I'm based in Victoria and currently have a 2021 Model 3, bought new in 2021, for private use. I'll continue to drive this as a private vehicle, and will sell it once I receive my new Tesla. I'd decided to purchase the new 2024 Model 3, but on my...

Thanks for being so on-topic and yes, totally agree with you. Adding more and more not so useful features resulting in the CPU struggling and causing safety issues should not be legal. Was also hoping an upgrade to Ryzen would be possible, also happy to pay a small amount. But unfortunately not...

Thanks for the suggestion, will do that right now. I also realised that I have legal insurance as part of my overall insurance package and have messaged them. Hopefully they can help out, assuming this is covered in my package. It would save me a lot of time, money and is more likely to come to...

Yes, there is consumers affairs, and you can report Tesla to it. What they do however is collect all complaints coming in, and only if there's a high volume would they taken action. There's no such thing as an automobile ombudsman, so all you're really left with is going to a tribunal yourself...

As per my post, not able to measure it. But it's more of a constant lag, as if it skips half of the frames or something. You reverse in a parking spot and suddenly you're forwarded in time by 2x speed. 5 seconds or 5 minutes I wouldn't consider a real lag, just a non-functioning camera. Anyway...

I want to objectively measure this, which I prefer to be done by software. You won't be able to measure x milliseconds (left's say half a second) objectively otherwise. But my question was on people with similar experiences or advice on preparing for a VCAT case. I don't feel asking questions...

I appreciate your response, however you're not likely to be in Australia or know Australian law. In Victoria you've got a tribunal called VCAT that allows you to raise a dispute for a relatively low fee ($500) and whichever party wins, the costs will not be paid by the other party. So your...

Hey all, I'm the owner of a November 2021 Tesla Model 3 (made in China) and have been experiencing a significant lag in my rear view camera. This has been introduced with the v11 software, when purchasing this vehicle this issue was not present. I first notified Tesla during a service visit...

They have done a full check on all hardware, this is just what they consider a known firmware issue. My main question now is, how do I get the Tesla technician reports? They refuse to provide those to me, even after multiple emails and mentioning that I would raise an official complaint in case...

Just received this email, which is not in line with what was discussed. I've also asked for the actual service report, which they did not sent: