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Recent content by Ratoncito

  1. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Our "baby...." Hope all of you still waiting are hanging in there!
  2. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Agreed - I didn't storm in like a bull in a china shop - stuck to the facts and got the support I needed. It was stressful that's for sure, but I absolutely love this car. My wife and I commute every day into Boston (yay HOV lane!!) and autopilot has been fantastic. My wife joined a FB Tesla...
  3. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Shareholders > Product > Customers > Employees ... at least it feels this way from my interactions. The folks I interacted with at Dedham and Boston seemed almost "shell shocked" - like if they are just operating day by day and always looking over their shoulder. It's actually kinda sad, really.
  4. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Well, I don't wish ill on anyone, especially not if they make a mistake or are not able to keep up. However, I do think a good talking to would be appropriate. I'm hoping either way that Hugh (or others like him) get the training they need to ensure best possible service. It's not like it is...
  5. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Not sure, but I would not be surprised if he had a good ol' talking to. Interestingly enough the rest of the guys at the delivery were walking on eggshells while I was there. The finance guy kept messing up and I kept correcting him. He certainly tried and I dont fault him for that. But in the...
  6. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Interesting. This is exactly one of my worries with the white dash. It's close to winter now so I am not sure I'm getting the full effect. So far hasn't be a challenge. We will see next summer I suppose. And as far as those here honestly and empathetically defending my original posts of concern...
  7. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Possibly. I had already purchased the basics like all weather mats, aluminum pedals, and wireless charging. Thinking about the spoiler, interior wraps and paint protection. Any suggestions? BTW - you all were right. Best vehicle I have owned. Super fun drive, super quiet, and totally...
  8. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Ayup! Wasn't going to let myself nor my family down. There was no yelling... just intellectual intensity and bravado. Not saying this will work for everyone, but it worked for me. Funny that the car was all set and parked outside ready for delivery. They actually could have done it if they...
  9. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    UPDATE: I did not cave in. My wife and I decided to just show up unannounced. We asked a sales rep who was on his computer if we could see a manager. He said... "Well maybe... but what's going on?" My wife started explaining the situation but the sales rep just kept staring at his computer...
  10. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Thanks @Hovscorpion1 I very much appreciate it. I also am very sorry about your experience. I don't wish this on anyone - outside of your home, the family vehicle is likely to be the most expensive purchase. It just shouldn't be this way.
  11. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Thanks @esrandl - I am at 50-50. I am pretty sure we're just going to show up there this morning. We need to know that we're not just getting jerked around here. My VIN is no longer showing up on my page (though it is in source code still). Something is fishy here and I already don't trust...
  12. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    Thanks @glide... definitely something to consider. I appreciate the insight. "Need" is a relative term. Technically, we have another vehicle - my wife's Honda Fit who we were passing down to my son. This is the vehicle we've been riding into Boston with over the last month... not as comfy as I...
  13. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    I wouldn't be surprised if @quikshifter is a Tesla delivery center rep... If I am to believe he/she is actually in Houston, then I take solace that this is not "Hugh" at Dedham, MA. If @quikshifter is not a Tesla employee, then he/she is just a sad human being with no empathy. Thanks @PhillyDoc...
  14. Ratoncito

    Dedham, MA Tesla woes... "Hugh"

    So your answer is "deal with it?" Nice buddy - thanks for that, seriously. I don't know you, but I would never wish this on you or anyone here.