Recent content by tslaaustin

A new delivery date for the new car and VIN is what I am looking for to inform the bank. By Wednesday it would 2 weeks since they promised to replace the car but no VIN yet.

I did make up mind before delivery that there is going to some minor cosmetic and alignment issues which i was going to let go but this visible paint swirls on a new car was not something i was expecting. I wasnt picky this time or the previous time when i tookd my Model S which had a dent on...

March 14th was my Black Model3 delivery and as we walked into the delivery room we clearly see lines (paint swirls on a brand new cars) on the hood which seem to be due to someone not washing it the car before wiping it with cloth. Its everywhere on the hood and around the hood. In some spots...

I am looking to upgrade the battery to 75 on my 60 model. I have the following questions. 1. WOuld there be any tax incentive for this upgrade if i do it next year since i purchased the car this year and claim the electric car incentive next year and claim for battery upgrade 2018 if its...

I am in similar situation. At least i was getting daily call back from service manager but now regional SM is much worse. no return to my calls and doesnt callback as promised. There is really no escalation path at Tesla. No one even seem to know how to reach a VP of services. They r either not...

Initially i thought the same. It wont matter. But after reading online some of the stories and seeking feedback from friends and professional its confirmed that there is going to be impact to the value of the car. Think of this: If you drive a new car out the lot and return few hours later to...

Looks like my decision to buy Tesla is turning into nightmare. Tesla delivered me a dented car (Model S 60) and i was hoping its a simple Paint less Dent Remoal job. Now it turns out the whole door panel is removed and repainted. I dont know what else they had to repair as the service center is...

Thank you for your responses. continuing my fight with Tesla now...

I am wondering if there will be any diminished value if a door is replaced due to a major dent issue ? Should i be seeking diminsihed value payment from the insurance company of the party that caused the damage apart from cost of repairs ? Even if the part is factory painted door would it...

My new car came with a dent on driver side and no one in Tesla found it before delivery. They suspect it might have happened in transportation. I was eager to take it home as i already made payment before delivery. During the delivery my DS said they will probably replace the door when i come...

I was showing my new tesla to one of my friends near our community pool. Another lady (home owner) also was sitting there by the pool and when she heard the word Tesla her face was completely lit up and the first word out of her mouth was OMG. She also came to the parking outside the pool and...

Good for you ;-) My bottom does hurt with the seats. I am also thinking they will soften ovetime. I will give it a week or so before i jump on buying a nice soft cushion for my seat.

I decided to do extra scrutiny after spending so much time on this forum, reading good/bad/ugly stories. I just found 2 more alignment issues and will be showing them to my DS tomorrow. I dont know if these alignment issues are due to the defective parts or defective install but Tesla seriously...

Picked up mine yesterday. I am very particular about quality specially for such an expensive machine my expectations were very high. But my delivery experience was not pleasant one and in fact i controlled myself from an angry meltdown. 1. Car was not properly cleaned. Too many water spots...

Picking up mine tomorrow at 3:30 CDT..