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Hey guys.. Its been a month. Recently I'm really disappointed and frustrated by the Tesla Service Center of Lake Forest... They are hard to contact, no update to customer, and most important, they let me wait for month to fix their damage to my 3. And guess what, STILL NO CONTACT AND...

I definitely go to other service center next time. The service center I have trouble with is a new service center that just open weeks ago.

Update: I talk to serivce center manager today. He says he is willing to take care the door panel and B-pillar trim. But not willing do the piant work for the terrible paint scratch. He only will let mobile team do some touch up for the paint. For the paint, I am not very...

Thank you for sharing.. Tesla do messed up their service. Bad factory qulity control, and bad car service. We don't need wait for too long, if Elon keep go on this path and lose more control of his qulity, his car bussiness will collapse. One day, when all the other big car manufacturer catch...

This scratch is coming from service center. I already check this area when I pick up the car from dealer store. No scratch there.

Thank you for realy I will stop by there center.

Its scratch..

Hey guys... I post early that said I find out the damage to my drive side door panel and scratch on drive side B-pillar trim after my M3 came back from the Tesla service center. Original post : Seeking help. Brand new M3 got damaged at service center :( After I read some thread...

Yeah, BMW has the ability and system to fix urgent matter in time. Look lile we both know that... They trying hard to keep up their customer service experience. Tesla, as a new brand.. Still has a lot of things to learn... Hope they can catch up fast. Othewise, with the sale of more and more...

Got it. Thank you for helping !

Thank you for sharing your experience. By go into the app, do you mean go to tesla app and make another appoinment using"Schedule Service". If so, I will wait for couple days to see if the mobile team contact me like the agent said, or on one contact me, then I will make the appoinment myself.

Thank you for the reply. Sorry to hear you had issues with Crevier BMW. I use Crevier BMW as my main BMW service center too. I have great experience with this delaership. They alwasy has loaner car. They take caer my M5 and X5M very good. Never had any issues with this dealership. Before I move...

But at least they keep your car and guaranteed the repair right.. I'm not a big fan for" go home and wait for contact" you know..:(

Thank you for reply sir. I just want to know this is noraml or not. First time owing Tesla.

Thank you for reply. Yes, both are inside pieces. Thank you for sharing. I'm in Irvine too by the way;)

Thank you for the reply. I see. Thank you for sharing your experience. I just feel hard to accept that my brand new M3 just got damaged at service center and need to wait a week or two to get it fix. Like I mention in the post... I had experience with BWM service that I can say it really not...

Thank you for your reply. Understand... I ask the agent and she said just beacuse they are fully booked. So I must wait. Even this is not a normal repair case. I will wait for the moblie service. You point is right. Lets see when the mobile team will contact me and what appoinment time they...

Thank you for the reply. Right now, I may just wait for their mobile team to contact me... If no one contact, I will go find their manager..... Hope they are not going shirk on this. Come on Tesla, back me up! I was plan to buy MS or MX in the near featuer, and alerady recommend your brand to...

Hi guys, My new M3 just got damaged during service at Tesla service center. I only have 700 miles on the car. Its a brand new car. Loving it so much. I go to service center due to the trunk lid is broken and loosely during normal usage And vibration noise coming from driver side door...