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Thanks for the feedback. The saga continues... if I turn off my solar, I can see it drop in solar production so I’m pretty sure it’s my data. I’m running an ethernet cable to the inverter in the near future to dig deeper. I’m not in too much of a rush since I can see my meter data showing it’s...

@BrettS Here’s my smart meter data from the same day. Red is back to grid and blue is purchased. I’m 100% confident that Tesla is wrong. Comparing 2 days at approx the temp but cloudy/sunny. The sunny day shows my house usage followed the same trend line as solar production. I’m to the point...

No, I’m not ComEd. I’m in Naperville who also provides their own utilities. I can login to my smart meter and view usage and power generated. When I look at Tesla’s app, it shows that I have not sent any electricity back to the grid. If I look at my smart meter, it shows that I am sending juice...

I’m in IL and PTO 2 weeks ago. Tesla handled my SREC. As for production, I do think Tesla is under estimating. Their app is crap but my smart meter account is showing higher production than estimated.

I’m pretty confident leaves will get trapped under mine. A couple 50 yr old maples and ash can drop a massive amount of leaves at once. I’ll know within 2 months.

I did reach back out to Tesla and ask if I could purchase skirts for the back but they said it’s not possible due to the feet they use on the back. High probability it’s more of a go away answer.

I had a 12kw system installed a couple weeks ago. My wife and I were excited about the “low profile” and “panel skirts”. I would say that my definition of low profile and Tesla’s are different. Going off pictures from Tesla, they appear lower than what other offer. After install, In my opinion...

I paid with a CC thru PayPal on Aug 26th.

@buckweet1980 did you get SolarEdge access thru Tesla or on your own?

did you call and get yours working?

@BrettS thanks for the number. It did help get me in touch with someone quicker. Unfortunately once I was able to login, I was monitoring someone else’s system! Update: it was my system but someone renamed it. @Dypkny845 as the others said, call the # BrettS gave and they need to flip some...

the city I live in is also the electric provider so once you pass inspection, you get PTO. Tesla was here for inspection and turned it on after passing. At least they told me they turned it on. The local install office knew a lot more about what’s going on than the energy office in Vegas. Vegas...

I do have the small 5x5 black box. You can’t even get to it by direct Ethernet connecting or using the IP address. No buttons that I’ve found yet. I’ll keep everyone posted once I actually get a hold of someone. Another point to add, I received the invoice, paid immediately but my Tesla account...

Thanks! I guess I should feel better knowing there is a lot in the same boat. Here’s what I see on the app.

And no powerwalls.

Thanks guys for the feedback and I’ll try that number. I did log in to my smart meter and I can see that my daylight use decreases so I think it’s working. Just not the output I expected based on typical day use before and after install. As for the app, output and data is blank. It hasn’t...

I would also add to the stay away from Solar Edge. They do not care much about end users. It’s all about sales for them. Everything has to run thru the installer and we have all learned that Tesla is way under staffed.

Hi everyone. After a rather long process of layouts, permitting, scheduling, paying, I finally got permission to power on for a 12.24 kw system. Does it work? No clue! The Tesla app doesn’t work and I cannot get any support. I’ve been on hold with Tesla for 4 hrs over the last 2 weeks and have...

Tesla is in way over their head. I can echo many of the previous comments. Advisors have no clue what is going on. The local install offices are really good but they discourage you talking to them. I’ve been powered on for 10 days and no clue if it’s working because the app doesn’t work.