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  1. GeorgeIoak

    No more direct customer access to PW+

    I got it figured out. They had to install 2 inverters and after confirming that it's supposed to be the last 5 of the AP password I was able to use pypowerwall and actually get data from both inverters but I think they both report the same data. Thanks @yblaser and @offandonagain for...
  2. GeorgeIoak

    No more direct customer access to PW+

    This is the screen that is briefly displayed before landing on the upgrade page
  3. GeorgeIoak

    No more direct customer access to PW+

    Tesla just replaced my SE Inverter with a Tesla Inverter. When I try to access the IP address of the Inverter I very briefly see the login page with a CONTINUE button on the page but it quickly changes to the Tesla Pros app page and you can't do anything. I tried refreshing the page and clicking...
  4. GeorgeIoak

    SolarEdge Inverter Replacement

    @mswlogo Do mind sharing what you used to find the caps? I had to mess with the lighting to get a picture of the cap part number but a quick search didn't reveal anything.
  5. GeorgeIoak

    3 SolarEdge 18XB7 Failures

    I have an older thread talking about my Inverter failure but add me to the list of people with an inverter failing in less than 12 months and the replacement also failing in less than 12 months. When the first inverter failed I contacted SE directly and has a replacement at my door in 2 days...
  6. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Oh Man, that really sucks and doesn't make my day looking thinking about what's to come for me. I tried again today to use the MySolarEdge App to connect to the inverter but that failed even though I'm using the latest Android version of the app. On a whim I decided to still connect to the...
  7. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Well that's certainly a nice unit but just a touch more than I want to spend to satisfy my curiosity. I might just start with something like a ZMPT101B board and a ESP32 and throw the data into Home Assistant.
  8. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Fair enough but I question how "dirty" the grid really is and the whole design intent of this device is to sit on the grid so whatever that fluctuation is should not be outside the design of the inverter. If voltage spikes were really that bad to cause a failure in the inverter I really fail to...
  9. GeorgeIoak

    System Not Producing, Anything I Can Do?

    From my point of view this device is designed to connect to a grid and should be able to handle any instabilities. IF my grid was truly unstable enough to damage the inverter than what about all the electronics in my house or anything on the grid in my area? You'd expect to see failures of all...
  10. GeorgeIoak

    System Not Producing, Anything I Can Do?

    To make matters worse, SE support was trying to blame the failure on "grid instability" Here's part of our chat:
  11. GeorgeIoak

    System Not Producing, Anything I Can Do?

    I'm back ... Would you freaking believe that my inverter failed again! Almost exactly 1 year later and it looks like it stopped working on Monday. For some reason I can't get the mySolarEdge app to fully connect to gather logs but I contacted SolarEdge and they confirmed it needs replacing BUT...
  12. GeorgeIoak

    System Not Producing, Anything I Can Do?

    At the last minute before sending the old inverter back I decided to open it up and snap a few pictures for those curious and haven't seen inside. Unfortunately they aren't the greatest pictures so I fail as a photographer! Nothing obviously damaged although it was nice to see that they...
  13. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Seriously, you've been down since May? That has got to be very frustrating and I feel for you.
  14. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Tesla came out today, actually early, and the tech was surprised that I already had the replacement inverter even though I called Tesla service and they said they would put that in the notes. The tech was here less than an hour and I'm back up and running. The only downside is that I have to...
  15. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Just the tracking information for the replacement inverter from SolarEdge and it is scheduled to arrive tomorrow via UPS ground so it must be shipping from the Bay Area as hoped. I just got off the phone with Tesla and let them know to expect to replace my inverter on Thursday so fingers crossed...
  16. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Just a quick update to keep the thread going. I did get an automated email from SolarEdge yesterday a few hours after I called with the approved RMA information (this must be a known issue with how easy and little information I had to provide). Unfortunately, even though I called in the morning...
  17. GeorgeIoak

    System Not Producing, Anything I Can Do?

    I just called SolarEdge again and after about a 20 minute hold I spoke with a very nice person. Surprisingly I gave her my address and she was able to immediately see what the problem was and that I was a Tesla customer. She said they were going to send the inverter to Tesla but I instead asked...
  18. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Ugh... So the app lets you go to SE web site and it has a nice pop up that asks you to go through looking at the LEDs to check the status. For some reason this hard failure doesn't turn the RED LED on so their walk through support thinks you are good to go. I was able to force the app to open a...
  19. GeorgeIoak

    System Not Producing, Anything I Can Do?

    That exactly what I found cruising the internet. I'll call them tomorrow morning since anything online tells you to contact your installer. It's just sad that Tesla couldn't proactively communicate with the inverter to access this log and tell me. Then they could come on their scheduled visit...
  20. GeorgeIoak

    System Not Producing, Anything I Can Do?

    I thought that was interesting as well until I remembered that the disconnect meter is clearing showing zero energy produced. What's odd to me is that this log has a clear error/problem yet the I haven't seen the RED LED on since I power cycled the system back on Wednesday. I read of some...
  21. GeorgeIoak

    System Not Producing, Anything I Can Do?

    OK, I got the app connected and downloaded a total of 9 errors, most are from last year: 07/18/20: 3xB: No Country 07/18/20: 3x2 Inverter Communication Error 07/18/20: 3xA7: Country Mismatch 07/18/20: 3x6E: Meter Commination Error 10/14/20: 3xB5: Meter - L1 CT is disconnected 10/27/20: 3xB5...
  22. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Your post provides some great information, thanks for letting me know. When I search in the Play Store I find "SolarEdge Monitoring" and "mySolarEdge" from SolarEdge Technologies, which app are you referring to?
  23. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Does this happen automatically or do you have to request Tesla to forward the data to SE? Maybe I'm thinking of when you want to connect to the inverter via ethernet and when you do this you have to ask Tesla to let you deal with SE directly and at that point the Tesla app wouldn't be getting...
  24. GeorgeIoak

    System Not Producing, Anything I Can Do?

    I think I remember reading that you have to ask Tesla to provide access to SE. This is what I get when I go to SE and try to create an account. Maybe this in't the "right" site? I remember at one point I installed the "PWRview Installer" app on my Android phone and that let me see something...
  25. GeorgeIoak

    System Not Producing, Anything I Can Do?

    I thought once you got Powerwalls the small black box gateway wasn't used. Maybe someone else can chime in about that. I don't see an ethernet cable going into your inverters so I'm confused how your inverter would talk to SE since the black boax gateway only talks to Tesla AFAIK
  26. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Are you connected to the inverter with ethernet or are you still using the Tesla black box gateway? I thought you needed to connected with thernet to be able to communicate with SE?
  27. GeorgeIoak

    System Not Producing, Anything I Can Do?

    That's what it seems like although it's a bit odd that the inverter isn't clearly showing the RED LED, even after a few power cycles. Thanks for saving me the time researching which one of those screens is the real time display.
  28. GeorgeIoak

    System Not Producing, Anything I Can Do?

    I know one of the QR codes is access to the internal WiFi AP when enabled, I'll look for another code but would that work even if my system isn't directly connected to SE via ethernet? That was my next step, hoping that if nothing else I could talk with someone intelligent (as opposed to our...
  29. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Good tips, thanks. Looking at that meter it doesn't look like I am producing. I don't see the dots moving but on my main panel meter the dots are moving from left to right. I'll check again later and see if the panel meter has any different numbers. What I've attached are the 3 screens that...
  30. GeorgeIoak

    System Not Producing, Anything I Can Do?

    No, the solar app updates when I open it and it keeps showing this message for the past few days. I can scroll back and look at Monday to see when it last had data. I basically did the same "reset" procedure yesterday and checked SMUD again today but it doesn't look like they are getting any...
  31. GeorgeIoak

    System Not Producing, Anything I Can Do?

    No, I'm sorry, I don't have a gateway like you referenced. What I was talking about is the little black box that connects to your router and communicates with the inverter via ZigBee. What I referred to in step 3 is the disconnect box, see in the my picture attached, the upper right box. I read...
  32. GeorgeIoak

    System Not Producing, Anything I Can Do?

    Yes, I did the following Move the toggle switch to OFF on the inverter Turned the big knob off on the inverter Through the big panel off (whatever that's called between the inverter and main breaker panel) Turned the breakers off inside the main panel. I thought about this only being an issue...
  33. GeorgeIoak

    System Not Producing, Anything I Can Do?

    I got an email on Wednesday afternoon that my system wasn't producing. I don't have any Powerwalls and my inverter is the Solar Edge HD Wave (without the LCD screen). I went through the power cycle, waiting 24 hours, and my system still wasn't producing. The LEDs on the unit are a bit confusing...
  34. GeorgeIoak

    Adding Breakers to Panel, Turn Off Inverter or Disconnect?

    Yep, I'm expecting the same issue with not knowing what object in the house is connected to what CT. I guess running a hair dryer on a few outlets is an easy test. Nice to have confirmation on the inverter and that makes sense that once there's an open that prevents any current flow so I'll...
  35. GeorgeIoak

    Adding Breakers to Panel, Turn Off Inverter or Disconnect?

    Yeah, that's what I thought of doing, main plus disconnect. No batteries in my installation (at least not yet!). I can't think it would be an issue but I just wasn't sure if the inverters "cared" about receiving power from the panels but no where to put it.
  36. GeorgeIoak

    Adding Breakers to Panel, Turn Off Inverter or Disconnect?

    Sorry, the energy monitoring system is going into the main breaker panel. The monitoring system is this one, Flexible Current Sensor Solution for Bus Bars and Combo Boxes. I'll be placing them on the main bus bars as well as on 16 individual breakers. The inverter (not shown) is physically to...
  37. GeorgeIoak

    Adding Breakers to Panel, Turn Off Inverter or Disconnect?

    I'm going to add my own energy monitoring system (emporia) since I didn't get one when my panels were installed. I'd rather not turn the power off at the Inverter and I don't think it matters where I disconnect but I thought I'd check in here what the standard practice is. Perhaps I do need to...
  38. GeorgeIoak

    Solar Only Monitoring Options

    Hi Albert, Yes you are correct, in fact Tesla made a service call to follow up on this and the person that came out confirmed that the PB was not installed. The crew that originally came out not only didn't install it but they documented like they did. The tech showed me an app that they use...
  39. GeorgeIoak

    SolarEdge Generation Monitoring - hardwired (ethernet) network connection

    Where do you see this s_ok message?
  40. GeorgeIoak

    SolarEdge Generation Monitoring - hardwired (ethernet) network connection

    I'll have to watch it again but I recall the blue communication LED going off when I was watching it and I've never connected an ethernet cable not connected to Solaredge (yet). My best guess is that maybe when it's Zigbee only communication it might change the LED when it is actually...
  41. GeorgeIoak

    Solar Only Monitoring Options

    I'll definitely be digging into this but I have my doubts that they truly did install a powerblaster. Looking back at my panel wiring I just don't see any evidence of wires going back towards the master breaker. Since I have to wait for Tesla I may go back and do a little more poking around. I...
  42. GeorgeIoak

    Solar Only Monitoring Options

    So the power blaster communicates over Zigbee back to the gateway as does the inverter. From what I've read the Solaredge inverter can only communicate with one method, either ethernet OR Zigbee. I do see that Neurio has an API so perhaps the gateway could connect to Neurio's service and the...
  43. GeorgeIoak

    Solar Only Monitoring Options

    I had to call support back today and at least this person seemed a bit more knowledgeable. She said I would get a call from scheduling but instead I got an email telling me to use the app to schedule. What sucks is that the 1st available appointment is November 4th. That's really rather...
  44. GeorgeIoak

    Solar Only Monitoring Options

    To my surprise I did get a call back from support and from her side she said I should have a power blaster. She expected to see a breaker labeled PB but I already from taking my cover off that I most likely didn't get a power blaster installed. She still had me power cycle all of my 15A breakers...
  45. GeorgeIoak

    Solar Only Monitoring Options

    I don't think the bus is fed from the top and I couldn't see where it was being fed. I hope that it's not from the side but the main breaker is behind the door on the upper left corner of the panel (the side that I partially cut off in the picture. I need to search and see if I can find pictures...
  46. GeorgeIoak

    Solar Only Monitoring Options

    Thanks @BrettS I figured since I didn't see the electronics box I didn't have monitoring but it wasn't something that was brought up during the install and I forgot to check. I have seen some CT that attach to the bus bars but I'm not sure if there's enough room for them at the top. I also...
  47. GeorgeIoak

    Solar Only Monitoring Options

    I'm definitely not expecting to see 12.24kW, especially in October, but I've read that it is possible to perhaps get power/panel or power/"panel grouping" just so I can see a little more detail as to what is going on
  48. GeorgeIoak

    Solar Only Monitoring Options

    I'll try and call support and ask about the "Power Blaster". Looking inside my electrical panel I don't see any evidence of any monitoring going on. I also don't see the main legs coming into the bus bar so the CT could be attached on the left side but then it still would need 120VAC power and I...
  49. GeorgeIoak

    Solar Only Monitoring Options

    I just recently had my system installed and wanted to monitor my generation and usage details before adding any PowerWalls. Unfortunately once I got the system turned on I noticed that I'm not seeing any usage information in the Tesla app. I have I 12.24kW system comprised of 3 groups of...