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With personal leases though that’s exactly what they do. You literally pay the full amount for the extra over your lease. Makes no sense and it’s why you see so many ex lease cars with poverty spec. The only reason we make a saving via salary sacrifice is because of the tax/ni savings.

I just wanted to add that while options don't influence the GFV, you should still making a saving on any extra's you spec. So for example, my net payment increased by £30pm when adding the 20" induction wheels. £35 x 36 months = £1260 but as you all know they are in fact a £2k option.

I received an email from Octopus today advising my tariff is coming to an end in March and I’ll be moved onto their flexible tariff. Anyone else received anything similar? I’ve reached out to them to ask why I can’t stay on the Intelligent tariff so awaiting a reply from them.

Anyone else finding IO doesn't charge to 100%? It's not often I need to charge to 100% but when I do I always find it stops charging at around 97-98%. I know from seeing the schedule that there isn't enough time for it to reach 100%. Usually I manually charge it in those instances but bit...

Been experiencing the same recently. Even going into the app it takes much longer for the car to update now.

I had similar issues in regards to not getting a schedule via the app. However, sometimes when I'd check the Tessie app the following morning I could see different charge times as if it was being controlled by IO but again nothing showing as scheduled. I reached out to them on Twitter and they...

So the "issue" I reported a day or so ago may not have been an actual issue? I wasn't seeing charging schedules and assumed that meant if I charged outside the standard window I would be charged the full rate and not the cheaper rate. Has yours done it often and you definitely have only been...

Great to know! Always just assumed that if you plug in before 5pm it does nothing in regards to scheduling etc

I did try that last night but unfortunately didn't make a difference. I'm not sure if there are check intervals so me disabling/re-enabling more or less straight away isn't being detected. It used to happen every now and then a while back but recently it's become quite regular. It's not a major...

Location is always accurate but good point raised. When it doesn't schedule then no it doesn't stop the charge. That's usually the giveaway for me to know it won't work. Last night after going through my disconnect/reconnect process it did stop the charge at one point but nothing appeared in...

Been having some issues recently with IO not generating a schedule. Tried unplugging, disconnecting device, re-enabling smart charging etc and sometimes that works but sometimes it doesn't. Any one experienced anything similar? The only thing I'm unsure of that I only thought of last night was...

Yeah happens a lot for some reason. I reach out to them on twitter and they sort it.

Has anyone taken out alloy wheel insurance and if so, can you recommend who you went with?

Thanks for the replies. I’ll leave it on any time I need to charge.

Long term users - are there any billing issues if you turn off smart charging via the IO app and manually charge during the off-peak hours? Or is it best practice to leave it on and ‘bump charge’ instead?

Thanks for the replies. What’s the solution for child seats in the back? Buy some of those seat belt clips you pop in?

Has anyone else tried to do this? Doesn’t seem to work for my MY. “You can temporarily mute a seat belt reminder associated with a rear seating position. This is useful in situations when you are carrying an object in a rear seat that triggers the seat belt reminder alert. To mute the...

Sorry, totally forgot to update. Hello, Thank you for your patience. The Charging Stats will not show currently as the vehicle is a leased vehicle. The Charging Stats are currently only showing for the primary account holder which in this case is the leasing company. I can advise that this is...

I’d read on here to leave IO on 100% no matter what and then set the car to the actual charge required. I’ve always done this and not had any issues.

Agree with all of this, however some people aren't comfortable receiving threatening letters, so for those I would recommend appealing against it which will be rejected but then you just take it to POPLA and win.

My ‘energy usage’ and ‘analytics’ tabs are accurate but on the ‘charger tab’ (Home Screen) the stats haven’t reset since first usage so current session is totally wrong. Disappointing hearing all these issues people are experiencing and even more worrying is the lack of support. I’ve not...

Have you guys tried appealing under the grounds of ‘disproportionate and not a genuine pre-estimate of loss’? I’ve successfully appealed against all private parking charges when going via a independent appeals process. I must admit it’s been a few years since I’ve had to appeal so not fully up...

Do your charging sessions reset? My “current session” is basically from when I first started using it.

I’ve had it a couple of times with my Y

Don't agree with that - I think the brakes don't match the speed/power of the car but then I've never had a car this quick which isn't a 'performance/sports' model so it's in a strange place.

Definitely and the fact that my brakes probably haven't even bedded in yet lol I think its around 500 miles or so once they start bedding in but with regen braking that number will be much higher IMO. I think it just caught me off guard as I've had cars that are similarly quick but the brakes...

Agree with the above re traction. I've had mine for a month now and done 1700 miles in it which is double my usual mileage lol so testament to me enjoying the car. One thing that surprised me, but shouldn't have, is how 'bad' the brakes are. Maybe it's not so much the brakes being bad but more...

+1 for the Bonnet app as you can sign up and get up to 200kwh free public charging for the month. You just need to remember to cancel your ‘refill’ before the end of your month.

My Hypervolt charger is showing usage at 36kWh on the 1st and 40kWh on the 2nd. I plugged my car in with 21% charge on the 1st and wanted it to reach 90% charge which it did on the 2nd. I have a Model Y so does that usage sound right for a 69% charge? My daily usage prior to using my home...

That’s the only reason I ask lol say you scheduled your washing machine to run according to the IO schedule but that changed and you hadn’t checked again. I guess to be safe only schedule it during the 6 hour window?

To be fair I was estimating according to my own phantom drain which I’ve noticed is around 1% a day. I’m a new owner though and do mess with the app more than I should so maybe that explains it. Yeah I’d be the same and it’s my only real concern when parking somewhere like that for a long...

Ahhh that makes sense! I remember reading on here to always keep IO at 100% and set the car to whatever percentage you actually want but overlooked the fact IO will think you want 100%. Thoughts on the slots outside the normal 6 hour window changing? Does that happen a lot?

Second day on IO and I’ve not driven anywhere today and battery is on 89%. I’ve left IO enabled, 100% charge by 9:00 but car is set to 90% - same as last night. Today at around 5pm it scheduled 3:30-4:00 and 4:00-4:30 which I found strange as it’s only 1% below desired charge level. I’ve...

Around 1% a day as a rough figure but if you keep checking the car via the app it could become a lot more.

My first scheduled charge didn't start, I waited a few mins then manually started it myself. I've got a Hypevolt charger and it is in 'plug and charge' mode, the only other option is 'schedule charge'. When I initially plugged my car in today it started charging but did not stop so I manually...

Nice! I switched to them on the 12th and then straight away asked to be switched to IO as I currently have SMEST1 so knew I would need to book a smart meter install to be eligible so wanted to get the ball rolling. A few days ago the device tab appeared in my app for the first time and it let me...

Thanks - I did read that but the charging stats in car was showing 1-2kW but I wasn't sure if that was constant current usage or just because I was sitting in the car at the time. It's not showing any charge as being added though. First time using the home charger and always wondered about...

Switched over to IO today and have my first scheduled charge tonight. Do you just leave it plugged in from now or plug in closer to the scheduled time? Does it draw any power if you leave it plugged in well before the scheduled start time?

I've had this too but the other numbers all appear after 10 seconds or so.

Wow it has gone up quite a lot! So I wonder if I will get the prices quoted when I first initiated the tariff switch (earlier this month) or I'll be put on the new prices - anyone know?

Yeah so I put the request in for the switch to Intelligent the same day my supply switched over to them (12th March) and received the generic switch email shortly after to say book an installation etc then the install was booked about a week or so later as there weren't any appointments when I...

I joined Octopus on the 12th March (normal tariff) and have a smart meter installation booked for the 13th April so that I can get on the Intelligent tariff. This morning when I went into the Octopus app I noticed a 'device' section which wasn't there previously. I went into it and it took me...

Ok - then you switch IO off outside of those periods as read people saying the car doesn't sleep otherwise?

I had my Hypervolt installed earlier this week. I've got it wired to my router. Not used it much as waiting to switch to Intelligent Octopus. With regards to scheduled charging, should you set it on the car or the charger? If setting it on the car do you just leave the Hypervolt as it is?

Totally agree it would be nearly impossible to prove/disprove. I was thinking maybe it was easier for them to add it by default as being a lessee you miss some functionality such as being able to purchase AB for example, recent supercharging trips don't show up, stats isn't available etc I'm...

Or the leasing companies had already calculated the cost into the monthly payments so the lessee was always paying for it anyway?

I wanted to place an order for the console accessory trays (currently out of stock) but this thread and related threads (showing below) have put me off. Is it possible to buy accessories from one of the dealerships?

Thanks both - makes sense

I've charged at my workplace a few times now and the car park is underground so no signal. The few times I've done this I've noticed the charging session doesn't show on Tessie or TeslaFi for example. I thought it would be able to retrieve the data once signal is restored? Or is that just the...

Never understood why people do this and it happens quite often too lol