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Damage looks horrible. It would bother me for sure. Get it fixed if budget allows.

Update: car repaired. Duration 8 days; cost $3500. Repairs done very well. The body shop even re-installed the charge port door (mind you, this was not affected in the collision but was an issue I had at delivery as it was not sitting flush against the body). Tesla SC could not do anything in...

having the car inspected on Monday. It is obvious that the bumper will need to be replaced and also the tire rims. Tire itself might be ok. My biggest concern is the quarter panel. Hopefully the dents above the wheel can be resolved without requiring a complete tear down with replacement.

Got clipped by a driver today who decided to proceed straight in a left turning lane only. Of course I was in the adjoining lane turning left and she made contact during her incorrect maneuver. She admitted mistake and I had the dashcam clip for insurance who have confirmed other party at fault...

I have the same issue. SC stated that it is “within spec”. Frustrating!

The way the thread is titled is miss-leading to my eyes. To me it generalizes that “Premium Connectivity is a joke” which it clearly is not. It is understood that the capability is very much network dependent and its non-operation should not be titled as a reflection that the underlying product...

Rattles are still an issue and I see more and more of these appearing as the mileage piles on.

Works perfect for me here in CA, USA.

For me, it is definitely worth the money. I love my music and my Spotify account gets heavy usage wherever I go. So for me, I did not think twice about renewing the premium connectivity subscription with Tesla.

Ok just heard from Tesla. In my case, it was a firmware issue. It only occurs when the “drive rail gets turned off” and the system clears the error after about 2 seconds. The issue will be addressed in future firmware update.

Thanks for the reply. I got this error just as I reversed into the garage and was exiting the vehicle. The red flashing alarm scared the sh*t out of me! I did put the vehicle back on D to see if it would respond, and it did. Then put it back on R to get back into the garage, and the vehicle...

Any update on this? I just got the very same error as I was exiting the vehicle.

How was the deer afterwards?

Is it necessary to charge to 100%? I have had a M3 AWD for a few months now and have never charged to 100% because I never needed it for a long trip. I see elsewhere people saying charging to 100% once a while and driving straight away should be practiced. Not sure if that is really needed?

I was drawn to Fremont mainly because it had the highest number of 5 star reviews on google. I now know that means nothing. Hopefully better luck with Santa Clara now.

Thanks for the note. I’m now transferring my work over to Santa Clara. Fremont SC have already written up the service notes for my next visit, and hopefully they can have that transferred over to Santa Clara. Am opting against headliner fix because I know that will invite further trouble. I...

All, As update, I dropped my vehicle at Fremont for a second time to rectify some of the issues arising from my first visit. The issues that I raised included: (a) checking wheel alignment which they dismissed saying all is normal even though the Tesla T logo on the steering wheel points to...

My ride quality has deteriorated ever since SC did the alignment. Perhaps they need to rebalance the wheels. Have an appointment next week. This will probably say all is well and charge me a diagnostic fee. Terrible!

I have the exact same issue on my new M3 LR. The SC did the wheel alignment and confirmed it was really off center. However the steering is now pointing way to the left (before it was to the right). What makes the situation worse is that the vehicle now shakes at moderate speeds. I did not have...

Thank you for the note. I hate asking "can I speak to your manager" but it may come to that especially if I again get assigned the same service advisor as last time. He really did not like to communicate and was a man of few words - you could tell he hates the job. As I had mentioned, my...

Thanks for the note. I reached out to Fremont SC, and to my shock they did respond. Firstly, they stated that they cannot see any records that my car was in service. Clearly an oversight on their part. Hopefully if they look again closely at the history, they will see that the car was indeed at...

Well as it turns out, the Fremont SC have really let me down. First of all, they damaged a passenger b-billar when investigating a rattle, and tried to dismiss it as saying it is only cosmetic. I would not let this go, and they agreed to make a fix and for me to book another appointment. I also...

Will Uber into Fremont SC tomorrow to find out what is happening. The service advisor continues to ignore my texts. Ridiculous that someone should need to physically attend the site to get an update.

Hope I never have to go to a SC again. Sad that customers would have to feel that way. Absolutely amazing car, love driving it, but if you need help from Tesla, then good luck!

the few items that they had flagged as “resolved” in the app earlier are now back to “repair in progress” status. Just want some feedback, but it is all so hard.

Well my car is currently at the Fremont SC and I having an absolute horrid time dealing with them. Had a list items that I brought to their attention and they dismissed almost all of them on the spot. Seat wrinkles are normal; window rubber seals falling off are within spec; panel gaps are...

Looks horrible. Throw that junk back to Tesla.

Tesla quoted me an upper limit of $40k for my 2023 M3LR with 1600 Miles. Optimistic to think you can get $50k on your sale.

Santa Clara would be the most convenient for me as it is only a 15 minute drive compared to 45 mins to Fremont. Maybe I should change my appointment to Santa Clara now!

Thanks for the info. I too hear bad reviews coming out of Sunnyvale. I have finally convinced myself to get my issues looked at Fremont SC in the next few weeks. Hope it goes well!

No chance you will get a new car (exchange).

I’ll take acceleration boost.

Don’t think anything can be done. I took delivery in November so I’m (and many others) in the worst spot. Have to just absorb this pain, and continue to enjoy the car. I do love it!

Paid $60k for my M3 AWD in November - is worthless now 😩

Thanks for the write up. I picked up my vehicle (same as you but in Pearl White) from Fremont in early November 2022, prior to all the price cuts.🥲 The car was delivered with several cosmetic issues which had me really annoyed, and I am yet to decide whether I want to take into the service...

From what I hear, vast majority of the service centers, at least in the Bay Area are crap. I might just cancel my pending appointments and learn to live with the cosmetic issues I have. I don't have the patience to deal with ongoing arguments with the service rep with repairs potentially going bad.

I have an appointment with the service center coming up shortly. My back seats have a bad ripple that I noticed at delivery so I do have a reported seat issue. I will ask the service advisor about the passenger seat also and see what they say. They will probably dismiss it so I am not confident...

I have the same issue as you. I find the driver seat very uncomfortable on my 6 week old M3. Hopefully it will settle over time.

any suggestions on recommended service centers in the Bay Area will be greatly appreciated. I keep changing my scheduled appointment at Fremont with fear that the car may come back in a worse state than it went in. I have a misaligned trunk; scratches here and there that need to be buffed...

Thanks for confirming. Hopefully a new software update is on the way to address this issue.

I tried calibrating also - made no difference. Could it be a software update causing this issue?

Any update on this issue? My new car has this problem as well.

I still want to know if the cameras in the recent builds are 5.0 megapixel? As a side note, I can’t get over how amazing the acceleration is on these cars! It is truly a joy to drive. The trunk space is actually much smaller than I had anticipated. Perhaps I see this more because I’m migrating...

I picked my vehicle almost two weeks ago; had matrix lights; no amber rear turn signals.

C’mon guys - any deliveries yet? I have had my car for about a week or so now, and it gets better and better to drive. I just hate looking at the the scuff marks that the technician got on my hood, and some minor panel gaps, but hopefully the service appointment will get all that rectified.

Good luck to you all. I wish I could repeat my delivery experience all over again. I went into the process hoping and wishing the car won’t have any issues (cosmetic), and I was so worked up on that desire that I could not really enjoy the moment for what it was. My advice: get excited (I’m sure...

I am very sure they got all those scratches as they were trying to make adjustments to the trunk at delivery. There was a very tight gap between the trunk arm and the quarter panel, and I noticed a family of scratches in that area when I got home. Really hope they can buff them all out so it all...

What about the scratches on the trunk? Do they buff out that local area or will they need to work on the entire section to ensure a uniform finish?

Hi all, Does anyone have any recommendation on the preferred service center in The Bay Area? I see a similar thread on this topic from 2018, and I wanted to hear recent experiences from people. I’m currently booked to have some issues resolved with my new vehicle at Fremont SC, but can go...

Does anyone know if the newly delivered cars do indeed have upgraded 5.0 Megapixel cameras for HW4? I could not get an answer from my advisor during delivery.