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Yes, all tried, with Tesla folk on the line. They confirmed all looked good.

Yes, that would have been the next step to visit a Service Centre in person. I am grateful that the issue is now solved ( due to an error in their data-entry system at the time of ownership change apparently ) but cannot deny that this has left me questioning my choice of EV brand!

Good news folks at last! Message received just now from the TVS: "I have been informed from an other team they have resolved your issue apparently at purchase they did not add your right address in the system that is why was a mismatch. Apology for all the inconvenience time and enjoy your...

Nothing happens. You call and they walk through the app restart and updates but nothing practical. Then they take details and get back to you 48 hours later asking for you to contact the previous owners ( so they can clear the outstanding payment ). What is worse, my appointment at the...

Have contacted the Service Centre twice. They asked for a series of checks and workarounds to be tried but to no avail. Main thing they did confirm is nothing outstanding from a payment perspective since my purchase of the car in January. I am baffled as to how after nearly 6 months of...

Did not try a non-Tesla charger. Never had cause to use them as are normally much more expensive than Tesla. What can a customer do to resolve the issue?

Folks, I purchased my used T3 vehicle from a non-Tesla dealership in London UK in January 2024. Everything was registered after the purchase, and without any major issues have charged the vehicle successfully at home and on the road. All of a sudden, a few weeks ago, the dreaded error " Paid...

Folks, I purchased my used T3 vehicle from a non-Tesla dealership in London UK in January 2024. Everything was registered after the purchase, and without any major issues have charged the vehicle successfully at home and on the road. All of a sudden, a few weeks ago, the dreaded error " Paid...