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A friend just shared this with me, and I couldn't help but laugh! TIL Nikola Tesla openly expressed disgust for overweight people. Once, he fired his secretary solely because of her weight. • /r/todayilearned

I'll definitely keep you posted as the situation progresses. The ball is in their court currently, so once I get more details I'll post them.

A friend of mine used to work with Elon, so I leverage that relationship to get the contact details.

Update on this situation. Got an email from Jon McNeill (President, Global Sales and Service), in which he stated: Clearly the SC manager who informed me of the 250 lbs limit (and indirectly asked for my weight) was completely off based (and out of line, as Tesla's leadership agrees per my...

Hey all – quick update on this thread. Elon connected me with a regional service manager who called and profusely apologized how I was treated. He indicated that there was no such weight limit, and that the issue was actually something they needed to fix. He mentioned they were committed to...

I had a loaner MX for that week (which was a sweet looking White P90D with the cold weather package). Didn't observe this issue the entire time I had that loaner vehicle. Wonder if the cold weather package has better/more secured seats?! :)

It's definitely rocking, not flex of the seat. I'd estimate (from the video the ranger took) that the movement is around 1-2 centimeters of movement when observing at the top of the seat (which means the movement at the base of the seat is less, but still too significant to be just flex). It's...

Yes; they had the vehicle for a week, even replaced parts of the seat previously. However, the issue persists. They sent the rangers out to my office to take the video and assess the situation at my convenience.

If you read the full thread, you'll see that the weight discussion happened over the phone with the SC manager, not in the service invoice. I shared this screenshot to show that they observed the movement and suggested replacement (I don't believe they would have suggested a full replacement of...

I would suggest you let them know; if more people raise the issue, then perhaps they'll recognize it's a design flaw or manufacturing defect that needs to be addressed.

Thanks, me too. Stay tuned for updates.

No need to apologize! And sorry if my reply was terse; just wanted to quickly get that posted for you to see :) I sure hope so. I'll update this thread with progress on my situation as it evolves.

I'm not kidding. See screenshot of email below:

Elon replied to my email! I basically asked if this 250 lbs limit was true, and if so, why he would recommend his vehicle for someone like Kristian Nairn who is publicly known to be heavier than that limit. I also asked him if he agreed that it was right for his SC manager to ask me my weight...

I've emailed Elon; let's see if he responds!

Thanks everyone for the responses. I actually have a service invoice that states they observed the rocking motion that @DougH also noted, and says that the repair may not fix the issue (see below). Not sure if they are saying that because they think I'm too heavy for the seat, but it would...

250 lbs

This was from the SC service manager, who told me that the reason why me seat in my Model X rocked was that because I was too heavy for the seat. She kept telling me that their engineering team asked her about my size and she was uncomfortable asking (but asked me indirectly if I was over a...

Hey folks – I just had a very disturbing call a few minutes ago. Has anyone here been told they are too fat for Tesla? Meaning they are too heavy to safely operate the vehicle? Thanks

Yes this definitely sounds like the same type of issue that I'd been having. The seat back is where the rocking feeling started, and it just got worse over time. I definitely felt it when decelerating, too. Has this been widely recognized by MS owners at-large? Yikes.

Hi folks – just wanted to share a quick report on a fix to an issue I've been facing with my MX driver seat since delivery (finally)! When I took delivery of the vehicle back in March 2016, I noticed a slight "wiggle" in the driver seat. It felt as if the seat would rock back-and-forth when in...

Yes, works every time for me.

I had to head back into the office when they were doing the work, so failed to ask or observe. The seat top looks new, but I couldn't tell you exactly what parts are new, unfortunately.

This is so me, LOL!

Sorry for your loss :) Would you please keep us updated on the situation? Also, if you wouldn't mind, can you share the costs with us on the forums? Would love to know what the range of repair costs will be for when I (or my children) undoubtedly damage my FWDs in the future.

I know, right?! I'm sure this is because Elon is reserving every possible Li-Ion battery to meet customer demand for the Model ≡ .

I've had this experience as well at the Costa Mesa SC. After a week with no call back (and a few calls/voice mails into them) I drove into the SC yesterday morning and spoke with Tanya at reception. I was ready to get angry; however, she was too delightful and I chickened out. When I shared...

Quick update on my situation – the ranger team (Tesla's mobile service crew) came out to my office yesterday to replace the third row seats (recalled based on failed latch, pre-April 2016 build). It was pretty cool! Roger and Kevin (the team) was in-and-out in about an hour, and even offered...

I generally agree with this sentiment; however, I have never needed to read the instruction manual of any other car in order to operate the trunk lid. The complexities that are most relevant to read through often are those features that are new (Auto Pilot, FWD, Summon, etc.); I'm pretty sure...

From the post title, I thought this would be about having a soft button for the Auto Park feature, which I think would be great. You have to double-tap the park button on the stick to trigger; however, I'll pull up to the garage, put it in park, then want to send it into the garage via Auto...

This seems quite surreptitious and not cool. Did you call Tesla or speak to the DS's manager about that?

Thanks for the tip! I'll take it into the SC this weekend or early next week and share that info with them.

Model X P90D owner here, VIN 00119x. I've really enjoyed the vehicle and have already driven ~1,800 miles since taking delivery on 3/24/16. However, a bunch of small problems that aren't infuriating so much as annoying. Driver door has an attitude – will resist opening when I do so manually...

Sorry, I don't understand this point. Fair point; I agree. I checked with the service department when I took my X in to get the doors repaired (3rd time in the service center for that problem) and they said it was software + a new fuse that could handle higher amperage. So you're right, it's...

As a software engineer, this kills me. It's frustrating to know that you have all the "bare iron" required to perform the task, but are required to pay $10,000 to license the software to unlock the hardware. Seems a little like old school Oracle/IBM tactics. Don't get me wrong, I'm okay...

I picked up my P90D on 3/24, Vin #1159. It's so awesome!

Is Ludicrous mode simply a software update? Or are there actually HW components that they install?

How did you capture this data, and are you using a specialized piece of software to generate those views? Sorry if this has already been asked; I just picked up my Model X on Thursday so very new to all this :)