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I appreciate all the helpful replies. Yes, I did unplug the USB drive and yes, normally the service center (Mt. Kisco NY) is helpful however this time, as it was initially thought to be software, it got punted to TESLA, they weren't. My frustration was as much the fact that I had to call so...

Technology, Musk's commitment to the environment and vision of the future, Musk's true (I believe) commitment to helping people and humanity (sounds pollyanish but I believe it), and, I assumed, commitment to customers as an extension...

I contacted the local dealer but when they didn't call back I called the general number. Their initial thought was "software" so they were going to troubleshoot and call back - thus the multiple unreturned calls, each time I called they were very nice saying they were working on it. After...

They had me do the same thing but the problem continued. I also deactivated the homelink and a bunch of other things... I thought it only happened when changing stations while using streaming radio but not so..... but it's really more their not returning calls, canned responses, etc especially...

My touchscreen keeps rebooting while driving and it's been going on for 6 weeks. I've called Tesla (main # initially) 5 times each time I was told they'd get back to me with "research" yet didn't and apologized. Thus my 4 follow up calls. Finally I was told screen would be replaced (hardware...

Yesterday the Greenwich/Merritt Supercharger Northbound was charging 1 mile/minute at at least 2 of the 4 chargers. Luckily I had enough charge to get home but someone on a trip was out of luck. The car next to me switched charges twice. Anyone else with this problem? Who do we report this to?

On the Merritt Parkway in Fairfield County Ct, despite the new update, I have to take control (while using autosteer) too often to trust it. Despite repeated "red" warnings of getting too close to guardrails on the left and right and crossing center lanes, it's simply not safe enough. This...

Thanks Jeff. Problem is, I'll still need "hands-on" help with things like autopark (when available - mine is HW2 so it's Not available yet) and things like that. They're not things, though, that the local service center can answer as they don't drive the cars (although they were nice). Quick...

Done, thanks very much. I hope to learn some of the lingo as I'm a new owner.

I'm a new member, would like to delete my post (just posted), there's no delete or edit button. How can I do this? Thanks.

I took delivery about 2 weeks ago and have muddled through the manual... I have lots of questions but the delivery specialist takes days to respond to calls or emails, didn't tell me about things such as extended warranties, optimal battery charging (found it in the manual) and when I didn't get...