I have also received this response & recently replied to it ~ 10 days after. No response to that reply yet.I have a weekly reminder, that I use to send them an email... they actually usually tell me to ask again in the next 5-10 business days every time...
"Our apologies for the delayed response.
We do not have specific time frames for these automated refunds at this time. The guidelines provided describe the process as taking several weeks to roll out
Feel free to check back with me for updates in 5 to 10 business days."
I think everybody just needs to try to be a little patient and consider the refund something like a tax refund or a winning lottery ticket and assume that the money will eventually get to you. When it does, consider it to be found money.
When spending the $3000, I’m sure not many of us who jumped the gun, expected a $1000 refund until Elon announced on Twitter that it had been incorrectly priced. We just saw an opportunity to save a a thousand dollars or two versus the previous price of $4000-$5000 and were motivated by the free FSD hardware upgrade.