2021.36.8.9 Factory Reset My Car Only Worse!

[theslimshadyist]

Need some help. My plaid updated to 2021.36.8.10 and afterwards, my car is as it has been factory reset but worse.

All of my settings are gone and I can’t even access the free Tesla slacker streaming account, and there’s a message on the screen saying I need to connect the car to wifi to update some Nav bullshit before I can navigate. I did the scroll wheel reboot like 3 times.

I’m so pissed, is there anything else I can try to restore??

 

[PDX-Y]

Well, did you connect your car to wifi to let it update?

 

[theslimshadyist]

Well, did you connect your car to wifi to let it update?

Wifi works validated by opening the browser but maps and FSD are horked. Called tech support and they can’t even see my car as being online. Totally messed up and will have to wait a week for a remote technician to come out.

 

[DerbyDave]

Have them push the updates to you. No one needs to be there if you care connected to WiFi, and they can "see" your car. If they can't see your car, something else is going on.

 

[WilliamG]

Have them push the updates to you. No one needs to be there if you care connected to WiFi, and they can "see" your car. If they can't see your car, something else is going on.

I had this issue soon after taking delivery. It needs to go in for service.

 

[theslimshadyist]

I had this issue soon after taking delivery. It needs to go in for service.

Yep, I figured this would be the case.

 

[WilliamG]

Yep, I figured this would be the case.

Yep. Same thing happened to me. Car just completely behaved like it reset. Assuming it’s 100% like my car misbehaved, you can’t add or remove phone keys, can’t connect to the car remotely, all user profiles were removed etc.

Bloody nuisance, I know. Tesla will fix it for you. Requires hooking in their computer to your car physically.

 

[theslimshadyist]

Yep. Same thing happened to me. Car just completely behaved like it reset. Assuming it’s 100% like my car misbehaved, you can’t add or remove phone keys, can’t connect to the car remotely, all user profiles were removed etc.

Bloody nuisance, I know. Tesla will fix it for you. Requires hooking in their computer to your car physically.

Yep, exactly. I made the service appointment when it happened but my appointment isn't until Jan 4th. Oh well....

 

[WilliamG]

Yep, exactly. I made the service appointment when it happened but my appointment isn't until Jan 4th. Oh well....

Keep checking the app and the reschedule button. You may find people cancel and you can reschedule earlier.

 

[theslimshadyist]

Keep checking the app and the reschedule button. You may find people cancel and you can reschedule earlier.

Ahhh, great idea and thanks!

 

[theslimshadyist]

Yep. Same thing happened to me. Car just completely behaved like it reset. Assuming it’s 100% like my car misbehaved, you can’t add or remove phone keys, can’t connect to the car remotely, all user profiles were removed etc.

Bloody nuisance, I know. Tesla will fix it for you. Requires hooking in their computer to your car physically.

When they plugged into your car to resolve did it wipe out the settings again?