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6/30 P3D+ black/black and stil nothing........
- Thread starter Venomized
- Start date
webdbbt
Member
If you guys did not have the $1k reservation, you should read this post about "lost" orders.
And this one
And this one
FWIW, there do seem to be a smaller number of us early orders *with* reservations still waiting too (although I’m non-P AWD).
webdbbt
Member
You might try e-mailing Tesla finance ([email protected]). My local SC recommended I do that, and the day after I did I heard from my delivery advisor and got my VIN 10 days later.
Glamisduner
Active Member
Well I just got my car a week ago and had a 2017 reservation, so I imagine there are still people waiting for these that did not have a reservation.
Certainly people must still be waiting for AWDs too.
Certainly people must still be waiting for AWDs too.
Also try contacting that "delivery hotline" number. 888-771-2505. They seem to be the first people who can consistently straighten things out. Check to make sure everything (names, addresses, insurance info, financing info, drivers' licenses, trade-in info, etc. etc.) looks good in the database on their end. There have been cases where it looked correct in someone's account at the customer end but not on Tesla's end. That caught people in "limbo" due to computer errors.
bd7349
Member
This is what made the difference for me. I was a 6/30 non-P AWD order and until I called that number I heard nothing for months. Called it and spoke with someone and within a day she got me a VIN and now, three weeks since that first call, I should be taking delivery in just a few days.
Skateboardgolf
Member
We ordered a Obsidian Black/black P3D+ on June 30th.
September 19th delivery was cancelled. We lost our VIN#.
Delivery Advisor does not return phone calls or emails.
And...
Nothing......
Sigh....
September 19th delivery was cancelled. We lost our VIN#.
Delivery Advisor does not return phone calls or emails.
And...
Nothing......
Sigh....
Jedi2155
Model 3 has Arrived.
Don't utilize the DA, they're basically worthless after the initial bit of information they provided. I suggest you call or talk to a sales / delivery center if at all possible.
Thanks for the tips. Tried the delivery hotline but nobody answered and was on hold for a long time so gave up. Guess I will try that e-mail as well.
Called the regular sales number, last week I talked to a Skyler that said they considered my issue as an "anomaly" and that they had opened a case to their ops team to address back in early september. He was very courteous and sounded like he would be able to help but didnt hear anything back from them early this week as i was told, and i have sent two more e-mails to him with no response. Sigh.
Called the regular sales number, last week I talked to a Skyler that said they considered my issue as an "anomaly" and that they had opened a case to their ops team to address back in early september. He was very courteous and sounded like he would be able to help but didnt hear anything back from them early this week as i was told, and i have sent two more e-mails to him with no response. Sigh.
Glamisduner
Active Member
SemiS3XYR
Member
Re: delivery hotline
(888) 771-2505
I didn't order a performance 3 but I called that hotline. It was helpful but I waited 1h15m!!! Thanks for sharing.
(888) 771-2505
I didn't order a performance 3 but I called that hotline. It was helpful but I waited 1h15m!!! Thanks for sharing.