<My wife (on her 2nd model S) went out to shop with the grandson on Saturday (Costco). After shopping came to the car - it unlocked - however the screens did not boot up. So, of course, she immediately started a 'hard' reboot.
No response. After 20 minutes of trying she called Mobile Service. They couldn't connect with the car - so they sent a tow to take her car across the railroad tracks to the Service Center in Seaside, CA. Being closed on Saturday - would wait there till Monday. Car refused to lock.
Meanwhile, I tried several times to contact the car via iPhone - no response.
Monday - service looked at car, found nothing wrong. No history of the problem.
We were told (the thing we have not heard after 6 years) that the car will go into a deep sleep during which it is not responsive!!! ???
So, in an emergency, if needed, the car may be of no use.
Maybe we should be warned??
No response. After 20 minutes of trying she called Mobile Service. They couldn't connect with the car - so they sent a tow to take her car across the railroad tracks to the Service Center in Seaside, CA. Being closed on Saturday - would wait there till Monday. Car refused to lock.
Meanwhile, I tried several times to contact the car via iPhone - no response.
Monday - service looked at car, found nothing wrong. No history of the problem.
We were told (the thing we have not heard after 6 years) that the car will go into a deep sleep during which it is not responsive!!! ???
So, in an emergency, if needed, the car may be of no use.
Maybe we should be warned??