Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

After upgraded Tesla App, I can't "keyless drive" the car


New Member
Sep 17, 2021
I have a 2018 Model X 75D.

My two key fobs are dead. I have scheduled to replace two key fobs.

I used to use my phone as the key to start the car and to drive, every time I need to type in my password to start the car, which is fine to me.

Two days ago, I upgraded the Tesla App, brand new interface, looks good. But the issue is I can't use my phone to start my car anymore, and my key don't work anymore.

Does anyone know if "keyless driving" is ever supported by the new app?

Now my car is parked on my driveway and not even able to go to the service center...


  • IMG_5148.jpeg
    286.4 KB · Views: 25


Super Member
Supporting Member
Jan 13, 2016
Clear Lake TX.
Awesome, thanks for letting us know. Not that I used the new app for starting the car but I was over hearing that you no longer need to re authenticate in the app to drive away.


New Member
Dec 25, 2019
San Jose, CA
Issue solved! I called roadside assistance and they helped me to reset "security".
Which problem did you solve? Starting for app or key fob not working.

I have similar problem: Can get in & start from app, but the 2 key fobs do not work since upgrading 2 days ago. Any idea on what needs to be done (replace battery on one of the key fobs, but didn’t do anything to help).

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.