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Always show wrong location on my Tesla app

BULLSHARK

Member
Mar 16, 2019
38
21
Burnaby
Just pick up my Y couple days ago, everything seems fine, except the famous fit&finish issues. However I have a software problem on my tesla app, no matter where my car is parked, it always show address couple blocks away from the actual location, and the address on the car's screen is 100% accurate! Navigation no problem, just the app. I try to reset the car, however nothing changed. How can I fix it or should I schedule a service?

Thanks all!
 

mark95476

Member
Jun 21, 2020
986
530
Bay Area CA
Is your car garaged (perhaps blocking GPS signals) and does it have cellphone service where it's parked?

I've only checked accidentally while charging when parked outside and the location was very accurate.
 

BULLSHARK

Member
Mar 16, 2019
38
21
Burnaby
Is your car garaged (perhaps blocking GPS signals) and does it have cellphone service where it's parked?

I've only checked accidentally while charging when parked outside and the location was very accurate.
I don't think so, I try my office which is outdoor parking, shopping mall with outdoor parking, same result. So weird, I guess I need to schedule on site service with Tesla.
 

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