We've had over ten inches of rain today in Miami and the street I have to take to get to my development was completely flooded. I drove through slowly and got a warning message saying that my car needed service and "may not restart". When I got home the charge port opened, but wouldn't charge (got a red light instead of green around the port), though the car started again.
I had the same problem Thursday night - and it was dry - no rain. Car drove fine during the day. Stopped late in the afternoon before an appointment, opened the windows and listened to the radio in the car and browsed the internet for about 20 minutes while the car was parked. After the appointment, drove to dinner - and the car was still OK. Then, after dinner, got the warning that car "may not restart" - and that warning stayed on for the 25 minutes I needed to drive home.
When I got to the garage, plugged in the HPWC - it tried to start charging but as it was starting to draw current - the charging abruptly stopped - and got the RROD (Red Ring of Death) at the charging port. Pulled out the UMC and tried charging from the 110 outlet - same problem. Called Tesla Assistance, and they looked at the logs - and believed I had low voltage in the 12V battery - and they recommended I drive to the local Service Center when they opened at 7AM.
I waited an hour - and tried the HPWC again - and this time it worked. I dialed the current down to 15A - so that the car would slowly charge all night. And when I checked the car in the morning, the warning message was gone, and the car was fully charged.
Drove to the Service Center at 7AM on Friday morning - and left it there for service. By the end of their day (7PM), they still hadn't been able to diagnose the problem. Tesla engineering is concerned it might have something with the HV battery pack (the 85KWhr pack) - and they want to run diagnostics on the entire system. Unfortunately, they can't run the diagnostics until the car is below 50% charge - so they had to let it discharge on Friday.
Called afternoon today - and the local SC technicians and engineering are evaluating what's going on - but haven't made a final decision yet - so they're going to keep the car - with Monday now the earliest I might get the car back. There's a possibility they may have to service the HV battery pack in order to correct the problem - they're still in diagnostics mode...
Unfortunately, they only have one loaner at the local SC - and it's already assigned to someone else - so I'm driving a loaner ICE...
While it's frustrating to have it take (at least) 3 days to get the car fixed - the important thing is that the car didn't fail on me - I was always able to drive it - and if there's something happening they're not sure about - they are being methodical to evaluate the problem - and make sure it's fixed.
This is much better than the alternative - since the car appeared to be fine when I took it into the SC, they could have said - bring it back the next time it has problems - and put me at risk that the car could die on me.
So while I'm disappointed not have my car for a few days - Tesla is doing the right thing - and making sure they understand what went wrong - and get it right. And the next time they see something similar, the experience from my car may help them diagnose similar problems more quickly...
[NOTE - I noticed that the touchscreen fan was stuck running at high speed - with noticeable noise while the car was running - and this also seemed to start at the same time when I got the "may not restart" warning. Not clear if this is related - or just a coincidence. They're going to check on this also while the car is in the SC.]