Tool delivery of my MY on 12/24 ! So excited to receive it but did have a bad experience. Basically I opted for the home delivery option for which I got a 6 hour delivery window. Of course the car was delivered while I was out so when I came home it was on the driveway (they texted me in the morning to confirm the address and preferred delivery location of street or driveway).
The only way to get into the car was the go online into my tesla account and hit accept delivery...which is where I believe the problem is. Though everything looked great outside I had to accept delivery without seeing the interior ! Well after accepting and having the doors unlock I found that the passenger side seat was broken
. Took me 4 days to get it resolved and that included 7 phone calls and lots of arguing. Basically they told me to book an service appointment .. which was only available 17 days out which meant I couldn't drive with anyone in my car for over two weeks as the seat was pitched all they way forward and stuck! Anyhow I finally talked to a someone at the service center and he said just bring the car in with no appointment. I did that and things worked out as they fixed it same day and I got it back.. but this whole accepting delivery without seeing the actual car is kind of BS in my opinion