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Cannot find wall charger wifi

qiji405

Member
Jul 19, 2020
9
3
Chicago
Hi,
I just have someone installed the new gen 3 wall charger. However, I only got 6A after plug into my Model Y.
I am following below instructions to connect my phone to the wall connector in order to set the amperage of it, however I cannot find the wall connector in wifi list at all. If I scan the QR code from the quickstart guide, I will get a unable to join wall-connector wifi error pop up.

"Wall Connector hosts a Wi-Fi network for easy configuration of breaker size, Wi-Fi connectivity, and power sharing. This Wi-Fi network is broadcast for five minutes after the Wall Connector is energized and can be re-enabled for an additional five minutes by holding the button on the handle of the charging cable."

Could anyone advise how to handle it?

Thx
 

Stakis

Member
Apr 2, 2018
58
36
Toronto
You have to hold the button on your charging handle for 5 seconds. The wall leds will flash green. This will enable SSID broadcast for 5 minutes.
 

qiji405

Member
Jul 19, 2020
9
3
Chicago
Thanks for the reply. However I did try that, even with switch the breaker on and off. I called the Tesla and they will mail me a new one.
 

qiji405

Member
Jul 19, 2020
9
3
Chicago
Here is the update: Tesla sent me a return label, ask me to send the defective one back, then in one week they sent me a new one and it just working fine.
 

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