Consumer reports model x unreliable & Extended warranty

[Jen123]

Picking up my Model X this week. I recently read the Consumer Reports top 10 most unreliable cars and the Model X is listed. I have the S and have had a few issues, but I am just not familiar with the X. I am concerned, so I am considering purchasing the extended warranty. Anyone with thoughts on the consumer reports article and or the extended warranty?

I thought I read that if at a later date I want to cancel the extended warranty I could get a prorated amount back for any used time. Does anyone know if this is right? I can't seem to find the clause that I read that said this.

 

[P85_DA]

Personally would pass on extended warranty ..have had 2 S driven over 100k miles combined ..now have X P100D and with close to 15k miles seems as reliable as my S’s ..problems with X were mainly the earlier models

 

[Super_Popular]

I have had both S and X and they both have their issues. These Consumer Reports always seem to be with first build cars, which get better with time. You will be fine, the X is amazing to drive and you will love it.

If you are buying a new X I would not buy the extended warranty unless you keep up to the 4 years 50K. You will most likely get a new one at that point.

If you are buying a used one I would get the warranty.

 

[Jen123]

I am getting a new one, but will likely keep beyond 4 years. Yeah my S has had issues too, but nothing that would make me say it was unreliable. I am hoping for a good X. Thanks for your quick reply

 

[Super_Popular]

I am getting a new one, but will likely keep beyond 4 years.

I bet you don't. Tesla updates their cars to often to keep then that long. Even if you do you can buy an ESA right before the original warranty is up. I would wait. Unless they give a a massive deal on it.

 

[SubSolar]

Problem with keeping the X out of warranty is the damn falcon doors. I'm sure they will have issues and cost thousands to fix each time. The car was delayed a couple years cause of door quality issues.

 

[Jen123]

Problem with keeping the X out of warranty is the damn falcon doors. I'm sure they will have issues and cost thousands to fix each time. The car was delayed a couple years cause of door quality issues.

That would be a reason to get the extended warranty for sure! If you buy the X you have 30 days or 1000 miles to purchase the extended warranty I don't see an option to buy at the 4yr/50,000 mark.

What kind of issues have you had with the falcon doors? I have young kids and will be using those doors often and daily.

 

[DCGOO]

I bet you don't. Tesla updates their cars to often to keep then that long. Even if you do you can buy an ESA right before the original warranty is up. I would wait. Unless they give a a massive deal on it.

There used to be a slight discount if you bought the ESA within six months of delivery. But looking for that this week, I only could find a single price. Anyone know if that explicitly changed?

 

[Ormond]

I’ve got a reliable 2016 Model X and I’m still offered the option to buy an extended warranty or prepaid service.

I don’t use my falcon wing doors often, so if mine break I’ll convert the car to a two-seater.

 

[DCGOO]

I’ve got a reliable 2016 Model X and I’m still offered the option to buy an extended warranty or prepaid service.
I don’t use my falcon wing doors often, so if mine break I’ll convert the car to a two-seater.

My bigger concern is the air shocks at about 2k per corner. The only way to reduce usage on them, is to not drive.

 

[Jen123]

My bigger concern is the air shocks at about 2k per corner. The only way to reduce usage on them, is to not drive.

Good to know. I suspect these would be covered under warranty. Another reason for me to get the extended warranty. How many miles were you at when yours needed replacement?

 

[BerTX]

Picking up my Model X this week. I recently read the Consumer Reports top 10 most unreliable cars and the Model X is listed. I have the S and have had a few issues, but I am just not familiar with the X. I am concerned, so I am considering purchasing the extended warranty. Anyone with thoughts on the consumer reports article and or the extended warranty?

I thought I read that if at a later date I want to cancel the extended warranty I could get a prorated amount back for any used time. Does anyone know if this is right? I can't seem to find the clause that I read that said this.

You can get a prorated amount back for the extended warranty with one caveat -- any claims you have against the warranty are deducted from the prorated amount. In other words, if you have the main screen replaced under the extended warranty, then that $2000+ is deducted from your remaining prorated refund.

 

[DCGOO]

Good to know. I suspect these would be covered under warranty. Another reason for me to get the extended warranty. How many miles were you at when yours needed replacement?

I have not yet had that pleasure. I did not have air suspension on my 2015 S, and my X is new. But I worry about it.