Cost estimate / proposal before warranty claim

[AAKEE]

I’m curious if Tesla do the same thing in other countries as they do in Sweden.

Example: you have an issue that is clearly a warranty thing.
When the service is planned before going there you need to accept a cost proposal/estimate which is not charged if Tesla accept the issue as a warranty thing.

But after accepting that cost, you’re in the hands of Teslas own way of judging things.
So you could end up needing to pay, despite inside warranty.

Same thing in US, for example?

 

[johnny_cakes]

In Canada I experienced exactly that. I submitted an issue about rattles and harshness of my 2019 M3 SR+ suspension. They sent me a diagnostic quote but said they would wave it if it was a warranty issue. I didn’t go ahead with it as it was on the pricey side (can’t remember exactly how much though).