They were really easy to work with...$25 to open a savings account with donation. The process took about 2-3 days total to become a member and complete the savings account opening. The same day I got a message from them saying apply for an auto loan and get a 1% discount when applying within 90 days. I applied online, instant approval at 3.99 for my new Tesla, which is the floor limit. They did ask for a bunch of paperwork to become a member such as drivers license copies, multiple proofs of address such as bank or credit card statements. I got the MVPA from Tesla on my new model y performance and sent this over to them with a copy of the title paperwork showing they will be the lienholder. They sent doc u sign with all the loan documents I signed and they wired the money to Tesla. It was really easy! It does take a day or two after initial approval and you send over what they need to create the doc u sign and wire so plan in advance, figure a week before pick up. Mine is paid off and I will not be picking it up for about a week as I heard this can take about2 weeks with them and they got it done really fast! They were very friendly when you call as well!