Customer Service is Dead

[GaryREM]

Yeah he specifically said Tesla and Enterprise cars are all out.
This is not what I expected.

The technician noticed issues that needed to be fixed during our drive.

Wind noise
Door handles
Clicking sound on driver side
Cracking noise from brakes

This sounds bad.

Did you have a Mobile Service option? I had them out recently to do an uncorking, align all my door handles (they were in too far), and fix a rattle in my passenger B-pillar. Was great.

 

[striekes]

This sounds bad.

Did you have a Mobile Service option? I had them out recently to do an uncorking, align all my door handles (they were in too far), and fix a rattle in my passenger B-pillar. Was great.

I'm not sure how that works. Do I give them a call and ask for one?

 

[Max*]

It is either a discount after 5th visit or an extension of Cyber Monday deals

5th? LOL, now that's funny!

 

[striekes]

Decided to show up at the SC before they opened. First one in line and was out in 15 minutes with a loaner. Maybe next time I should show up and not make an appointment. Haha

 

[LVThomas]

Suspension light came on and my car is at the dealer. They got me in next day. Guess what I have?

Jaguar. It is what it is. Another car I would never pay for.

 

[striekes]

Suspension light came on and my car is at the dealer. They got me in next day. Guess what I have?

Jaguar. It is what it is. Another car I would never pay for.

Similar thing happened to me, one time they offered me a Mercedes but I turned it down and decided to wait for another day.