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Dashboard freezing problem

Discussion in 'Model X' started by Boor, Jul 21, 2018.

  1. Boor

    Boor Tesla X 100D AP2 2018.26.2 (Swiss)

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    Jul 21, 2018
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    Switzerland
    My dash screen is freezing and reloading 2/3 times in 5 min. Try to reboot many times. Anyone know such problem?
     

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  2. P85_DA

    P85_DA Supporting Member

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    Do a hard reboot(power off from center console ) ..also if u don’t mind posting what Firmware u are on
     
  3. Boor

    Boor Tesla X 100D AP2 2018.26.2 (Swiss)

    Joined:
    Jul 21, 2018
    Messages:
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    Location:
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    2018.26 3bbd9fd

    Just update. Supposed that it was because of old Firmware. But with new it makes freeze and rebooting even often
     
  4. P85_DA

    P85_DA Supporting Member

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    I would try the power off from center console ..not sure if u did individual reboot of screens as well
     
  5. Boor

    Boor Tesla X 100D AP2 2018.26.2 (Swiss)

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    Yes. I do individual reboot for both of them. Now go to reboot from central then write the results... Hope it will help...
     
  6. spectrum

    spectrum Member

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    Looks like a hardware (GPU) failure. I suggest contacting Tesla. They might replace your MCU.
     
  7. boaterva

    boaterva Supporting Member

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    Another thing to check, is the browser on any weird site? We’ve seen that cause issues. Of course if nothing has changed...
     
  8. Boor

    Boor Tesla X 100D AP2 2018.26.2 (Swiss)

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    Thanks a lot gues. Make Power off and close ABetterroadplanner in browser ... make 20 km to closest supermarket and back. NO blinks NO white screen NO reboot. Tomorrow planes trip >300 km. Let’s see. Just in case it happens again will write to all report.
    ¯\_(ツ)_/¯
     
    • Like x 1
  9. Boor

    Boor Tesla X 100D AP2 2018.26.2 (Swiss)

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    Jul 21, 2018
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    Unfortunately the problem remained. Apparently all the same died MCU. 200 km all was normal. Then it started again. stopped once more. For 5 minutes, turned off all power and double reset the buttons with the steering wheel.
     
  10. Boor

    Boor Tesla X 100D AP2 2018.26.2 (Swiss)

    Joined:
    Jul 21, 2018
    Messages:
    8
    Location:
    Switzerland
    7 days my car in service... Hope to take it today. Will wright a short report..
     

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