My 2017 Model X had the touchscreen go black while driving twice, and they did not replace the MCU. They cleared the memory and said I should report any further trouble.
After a month, it happened again. Scary to have screen go black when on highway at 75 mph and needing it for navigation. Engineering is currently looking at it.
In the meantime, they suggested that I manually delete all the old navigation addresses, as that (service rep claimed) can speed up touchscreen.
Sounds like voodoo to me; if this was really an issue you'd think they would have auto-deleted old addresses. It took me 30 minutes to manually delete each one.
Has anyone out there been told this? Did it work for you?
After a month, it happened again. Scary to have screen go black when on highway at 75 mph and needing it for navigation. Engineering is currently looking at it.
In the meantime, they suggested that I manually delete all the old navigation addresses, as that (service rep claimed) can speed up touchscreen.
Sounds like voodoo to me; if this was really an issue you'd think they would have auto-deleted old addresses. It took me 30 minutes to manually delete each one.
Has anyone out there been told this? Did it work for you?
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