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Difficulty accessing insurance documents on app--solution?

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I want to review an unexpected "endoresment" on my Tesla insurance policy. For whatever reason I am unable to open any of the documents under the insurance tab on my IOS app. Returns a "failed" response. I would like to be able to access the insurance documents on a notebook (Macbook in this case) but there doesn't seem to be an option to do that from the Tesla account accessible from the web and I can't find any way to download the Tesla App itself to my notebook.

Any ideas? Help!