Has anyone gotten pushback from Tesla regarding early payoff on a loan?
Upon pickup, was reassured by multiple folks in Financing that there is no early termination fee or origination fee - but now am being told I am unable to pay off my car prior to Q1 2022?
After repeated emails to Tesla Finance, I got this absurd response:
"Hello,
I hope this email finds you well. I apologize for the delay in response. Unfortunately, due to system limitations paying off the loan is not yet a feature available, we do expect this option to be available in the first quarter of next year.
Let us know if you have any other questions!
Best Regards,
Matthew M.
Financial Services"
This goes against my financing agreement which states under Finance Charges:
"You may prepay. You may prepay all or part of the unpaid
part of the Amount Financed at any time without penalty. If
you do so, you must pay the earned and unpaid part of the
Finance Charge and all other amounts due up to the date of
your payment."
I dont want to sound like a Karen and get lawyers involved, but has anyone else had to deal with such a nightmare?
Upon pickup, was reassured by multiple folks in Financing that there is no early termination fee or origination fee - but now am being told I am unable to pay off my car prior to Q1 2022?
After repeated emails to Tesla Finance, I got this absurd response:
"Hello,
I hope this email finds you well. I apologize for the delay in response. Unfortunately, due to system limitations paying off the loan is not yet a feature available, we do expect this option to be available in the first quarter of next year.
Let us know if you have any other questions!
Best Regards,
Matthew M.
Financial Services"
This goes against my financing agreement which states under Finance Charges:
"You may prepay. You may prepay all or part of the unpaid
part of the Amount Financed at any time without penalty. If
you do so, you must pay the earned and unpaid part of the
Finance Charge and all other amounts due up to the date of
your payment."
I dont want to sound like a Karen and get lawyers involved, but has anyone else had to deal with such a nightmare?