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Failed to Turn on Climate
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Silicon Desert
Well-Known Member
On the very few occasions where I have had an app not execute any command (A/c or other), it was just a temporary connection issue of the app with the car.
Yup, this. For me, it happens when my connection isn't great. Try again and it should work.
TexLaw
Member
I don't think it's a connection issue as my keep climate on menu from inside the car also does not work and that should not be dependent on connection issue.
Silicon Desert
Well-Known Member
I have had an S for 3 years and only in the last month or two have I been getting that message. Nothing else has changed.
That doesn't make any sense. The app doesn't have to establish a remote connection over the Internet to the car ("Waking Up") to allow the phone to function as the key via Bluetooth LE and let you disconnect the charging cable. True, you can't disconnect the charging cable before waking the car, but that can be done by opening the trunk or any door, or slightly depressing the any door handle without opening the door (most conveniently the left rear door handle).
I’ve been getting the same error over the past few days, but have not used climate control from the app in a while. Now that it’s getting cold I want to be able to preheat the car. Does anyone know there are other causes for this, or is it a hardware problem, thanks!
are both keep climate on and the app controls non-functional? If so, I would guess a sensor issue.
It appear to me that both are non functional, see screen shots. If this a sensor issue why would the in-car manual temperature controls work?
Thanks.
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Not sure but I experienced the same thing...manual mode would work, auto mode would not work very well, keep climate on and dog mode would not work at all and neither would the app. Unfortunately the day I brought it in it worked...they checked the logs and couldn't find any error messages, explained auto mode to me (which I knew) and sent me on my way. A day later when it wasn't working I emailed the service advisor and he was very conciliatory and said I could bring it anytime that was convenient for me and they would get right on it. They replaced the sensor while I waited and all has been great since then.
blkpantha
eddiek69mlw
I am experiencing the same issues. Took it to service center about 80 miles away, they run "diagnostics" and apparently found an article that stated its a known issue, solution will come with SW Update 2019.40.xxx.
Now this was a tough one to believe as am at 2019.40.2.1.... out of options:-(
That is strange since they physically fixed the loose connection in my car. I also waited for a SW update hoping that would help.
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