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Financing application keeps disappearing from Tesla account?

Discussion in 'Model 3: Ordering, Production, Delivery' started by Vanquish, Dec 5, 2019.

  1. Vanquish

    Vanquish Member

    Joined:
    Dec 5, 2019
    Messages:
    9
    Location:
    Canada
    I put down my deposit for a Model 3 yesterday and submitted a loan application through my Tesla account (step 3 of the ordering process). I saw the confirmation screen come up and when I looked at my account afterwards, it said "Credit Application Pending"

    This morning, my application disappeared and it looks as though I had never submitted one. I never received any sort of email or phone call. Thinking it was an anamoly, I repeated the entire process, and the same thing is happening again.

    I tried contacting the number listed (888) 51-TESLA, but my call won't go through - might have something to do with the fact that I'm calling from Canada.

    Has anyone else had this happen? :(
     
  2. CrazyCaliLib

    CrazyCaliLib Member

    Joined:
    Nov 6, 2019
    Messages:
    105
    Location:
    San Diego
    Same thing happened to me yesterday. It kept switching between all my approved loans. They said it was a system glitch. I don't know if I believe them.
     
  3. IDag

    IDag Member

    Joined:
    Dec 3, 2019
    Messages:
    26
    Location:
    King, Ontario, Canada
    Same...was approved and done weeks ago...then went to pending yesterday...emailed Tesla..they reset account and was back to normal. Quite a few posts about it so looks like a bug of some sort.
     
  4. Vanquish

    Vanquish Member

    Joined:
    Dec 5, 2019
    Messages:
    9
    Location:
    Canada
    Okay, so it's not j
    Dang, okay, so it's not just me then. I was starting to think it was Tesla's way of telling me "hell no, we ain't approving you for a loan."

    I was also worried that by re-submitting my application something in the background might have been doing multiple hard credit checks on me.

    I guess I'll try emailing their support. Each time I call, my call seems to fall into some dark abyss and never gets answered.
     
  5. SilverGS

    SilverGS Active Member

    Joined:
    Nov 3, 2016
    Messages:
    1,278
    Location:
    Ontario
    I've noticed anomalies like that as well with the account - different issues, but stuff just disappears and then reappears later. Not enough QA on website updates is my guess - as the site has been updated recently.
     
  6. IDag

    IDag Member

    Joined:
    Dec 3, 2019
    Messages:
    26
    Location:
    King, Ontario, Canada
    Same...been excited as I get closer to delivery...love seeing those check marks...then bam..back to plus sign for payment...but was all good phew haha
     
  7. ewoodrick

    ewoodrick Well-Known Member

    Joined:
    Apr 13, 2018
    Messages:
    5,285
    Location:
    Buford, GA
    Just breath. I don't think that you will hear anything until a few days before the car is ready to pickup.
     

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