FOBs stopped working

[PABresler]

I had my S for a week. Both FOBs stopped working. The only way I could start the car was with my phone. After a 20 minute wait I was able to speak to a representative. Since I am 100 miles away from a service center they are sending someone out in 5 days.

Do FOBs commonly just stop working?

Peter

 

[EVRider-FL]

No, that isn’t common. Which year is your S?

 

[David Harvey]

I had my S for a week. Both FOBs stopped working. The only way I could start the car was with my phone. After a 20 minute wait I was able to speak to a representative. Since I am 100 miles away from a service center they are sending someone out in 5 days.

Do FOBs commonly just stop working?

Peter

Have you tried changing the fob batteries and re-booting the MCU?

 

[PABresler]

I did change the battery and rebooted the car. I spoke to a technician. He is sending someone out to my house.

 

[KalJoMoS]

I did change the battery and rebooted the car.

What does this reboot means? 12V disconnection and fireman’s loop? Or…

 

[PABresler]

I held down both scroll knobs and the screen went black, then reloaded. Says FOB not found when I try to update. Its 2020.

 

[maximizese]

I've had this happen to me twice in 5 years had the car. Tesla charged me $150 for a new key fob the first time and then did the second one on goodwill. I don't know who makes the FOBs for them but I don't have a lot of confidence in them.

 

[PABresler]

The mobile tech was out to my house. He failed to fix the problem. He tried a new key FOB, which briefly worked. Now I have three non functional FOBs. The tech told me to set up an appointment at the service center (100 miles away), The only way to do that is with the Tesla app. The only option shown for service now shown Is "range check". This not good!

A lot of water also collected on the passenger side on the floor. I suspect the air conditioner condensation is not draining properly.

Peter

 

[PABresler]

On the bright side they gave me a loaner. The car is at the service center with several issues. It obviously was not carefully inspected before delivery.

Peter