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Forum glitch

Discussion in 'Site Feedback' started by Doug_G, Apr 26, 2011.

  1. Doug_G

    Doug_G Lead Moderator

    Joined:
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    I couldn't figure out why the login process didn't work correctly on my new computer, when it did on every other computer or device I used. It seemed to require the page to be refreshed twice after every log-in before it really recognized me.

    I just realized the problem. This computer was going to http://teslamotorsclub.com instead of http://www.teslamotorsclub.com

    Try clicking the first link... it won't work right.

    Perhaps this is something that could be fixed.
     
  2. Tommy

    Tommy Member

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    Both links worked for me. Both Safari and firefox browsers opened both links. The first link is missing the www maybe a browser setting needs to be reconfigured.
     
  3. Doug_G

    Doug_G Lead Moderator

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    Yes, this happens if you drop the www, which shouldn't matter. Normally.

    Symptoms: log in, and it still says "if this is your first visit...". Next click "What's new?" and it lists a whole bunch of topics that aren't new. Click it again and it works properly. Basically the log in doesn't work until you click something again.

    Both IE8 and FireFox have the weird symptoms, on different machines.
     
  4. doug

    doug Administrator / Head Moderator

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    Yes, the forum doesn't remember your login without the www. Though, as soon as you click on a link in the forum, the www is added, so I haven't found it to be an issue.
     
  5. markwj

    markwj Moderator, Asia Pacific

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    Probably the cookie domain. Most likely set to 'www.teslamotorsclub.com'.

    Changing it now to '.teslamotorsclub.com' would work for both www and without, but would log us all out until we re-logged in (and has been known to cause some issues with some browsers until cookies are cleared).
     
  6. TEG

    TEG TMC Moderator

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    I think I may have been suffering from this issue on one of my PCs.
    I would use a bookmark to get back to the forum and would find it didn't remember my login.
    The bookmark must be without the www.
     
  7. doug

    doug Administrator / Head Moderator

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    Btw, it's been like that a long long time. I actually prefer it since it allows me to check some things that would otherwise require me to log out and then log back in.
     
  8. Doug_G

    Doug_G Lead Moderator

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    There's a simple workaround for that. Every browser you use has a different login. So just run both IE and Firefox (or Opera or Chrome...).
     
  9. SByer

    SByer '08 #383

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    Or start multiple instances of Chrome with different --user-data-dir specs (I typically have two Chrome instances going on each of my machines for the two main profiles I need to use for work). Though if you're not comfortable fiddling with shortcuts and arguments, I can see where using the other browsers could be easier. (For the Mac, just search the web for launching multiple instances of Chrome - there are already downloadable mini-apps that do the right thing).

    Or, if you just need a different login temporarily, pop open an incognito window.
     

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