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Gen3 Wall Connector Not Receiving Firmware Updates

Hi, hoping somebody on here can provide some insight because i have no idea what I'm doing and new to all of this :)

I have a Model Y on order, and in preparation of delivery, we got a Gen3 Wall Connector installed in the garage. It powers up fine and everything appears fine with it (I don't have a vehicle to charge yet, so I cannot verify it's charging correctly). It's connected to my wifi and if i look at it in the Wall Monitor IOS app it appears it's connected to the internet and able to reach Tesla.

What's odd though is it's running firmware 22.33.1. When i click on that in the Wall Monitor app it tells me I'm four versions behind. So I logged in to the wall connector directly via it's IP and tried to force a firmware update. It's telling me I have the latest firmware. Looking at the Wall Monitor app it looks like the latest firmware should be 22.45.1.

I've left it alone for a week just seeing if it would update on its own but it hasn't. Is this normal? Is there something wrong with the unit?

Appreciate any help / advice on this. Just want to make sure nothing is wrong with the unit.


Jan 27, 2023
My Gen 3 Charger will not connect to my mesh wifi even though when I click the end effector it goes into link mode and I see the charger wifi network. But I was able to update the firmware using my cell phone by entering the URL in my browser window.
Well, good news. I left it alone and it updated to 2.45.1. Kind of weird, IMHO, that it took this long to update but at least it's working.

I thought it may not because I'm using a Google Wifi Pro Mesh Network in my home, and read stories about not getting it to work with mesh networks, but I think it's all good now.

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