Has anybody succeeded getting cabin camera videos from Tesla?

[samppa]

So some f***kers had smashed a Nitrous tank through my cars rear window, shattering the glass. Car was rented out at the time.

Police already know the perpetrators, but I would like to find out what really happened.. its not in sentry because there were people inside.

Has anybody succeeded getting cabin camera videos from Tesla? Where would I even ask? Data sharing was on.

 

[jjrandorin]

Tesla has a page on data they collect and you can request, etc. Did you look at that?

====================================

Obtain a Copy of the Data Associated With Your Tesla Account | Tesla Support Other Europe

Obtain a copy of the vehicle data associated with your Tesla Account.

www.tesla.com

About the Data Tesla Provides
When we collect data, we believe it’s important for you to know what we’re collecting and what it is used for. The data provided to you as part of your request may include information such as Tesla Account details, customer support activity, service history, and vehicle data. Tesla vehicles record operational and diagnostic data at regular intervals, and may transmit that data over-the-air to our servers. That data enables our Engineering and Service teams to assess vehicle health remotely and diagnose, and potentially proactively resolve your concerns.

	Processed directly on vehicle by default	Shared with Tesla, but not associated with your account	Shared with Tesla and associated with your account
Sentry Mode camera recordings	✓	N/A	N/A
Dashcam camera recordings	✓	N/A	N/A
Cabin camera data	✓	If opted in through Data Sharing	If FSD Beta enabled and safety critical event occurs
Autopilot camera recordings	✓	If opted in through Data Sharing	In the occurrence of a safety critical event only
Location data	✓	If opted in through Data Sharing	In the occurrence of a safety critical event only
Speed	✓	For fleet analysis and improvement	In the occurrence of a safety critical event only
Voice commands	✓	N/A	N/A
Browsing history	✓	N/A	N/A
Odometer	✓	For fleet analysis and improvement	Last known value only, for warranty calculation
Charging data	✓	If third-party charging network used	If Supercharger network used
Touchscreen interactions	✓	✓	N/A

Note that I doubt very seriously that "someone breaking my back window" = Critical safety event, but I guess it wouldnt hurt to ask.

 

[Watts_Up]

The internal Tesla video camera shows only a very small view of the inside of the car, mostly the car driver headrest.

You can check by yourself with you phone when activating Dog Mode.

 

[samppa]

Tesla has a page on data they collect and you can request, etc. Did you look at that?

====================================

Obtain a Copy of the Data Associated With Your Tesla Account | Tesla Support Other Europe

Obtain a copy of the vehicle data associated with your Tesla Account.

www.tesla.com

About the Data Tesla Provides
When we collect data, we believe it’s important for you to know what we’re collecting and what it is used for. The data provided to you as part of your request may include information such as Tesla Account details, customer support activity, service history, and vehicle data. Tesla vehicles record operational and diagnostic data at regular intervals, and may transmit that data over-the-air to our servers. That data enables our Engineering and Service teams to assess vehicle health remotely and diagnose, and potentially proactively resolve your concerns.

	Processed directly on vehicle by default	Shared with Tesla, but not associated with your account	Shared with Tesla and associated with your account
Sentry Mode camera recordings	✓	N/A	N/A
Dashcam camera recordings	✓	N/A	N/A
Cabin camera data	✓	If opted in through Data Sharing	If FSD Beta enabled and safety critical event occurs
Autopilot camera recordings	✓	If opted in through Data Sharing	In the occurrence of a safety critical event only
Location data	✓	If opted in through Data Sharing	In the occurrence of a safety critical event only
Speed	✓	For fleet analysis and improvement	In the occurrence of a safety critical event only
Voice commands	✓	N/A	N/A
Browsing history	✓	N/A	N/A
Odometer	✓	For fleet analysis and improvement	Last known value only, for warranty calculation
Charging data	✓	If third-party charging network used	If Supercharger network used
Touchscreen interactions	✓	✓	N/A

Note that I doubt very seriously that "someone breaking my back window" = Critical safety event, but I guess it wouldnt hurt to ask.

Thanks! I'll check that.
Well those guys had tried to get inside the car first, then driver started to drive away and they smashed the rear window. I'd say it's pretty critical..

 

[jjrandorin]

Thanks! I'll check that.
Well those guys had tried to get inside the car first, then driver started to drive away and they smashed the rear window. I'd say it's pretty critical..

I believe that "critical safety event" likely refers to a vehicle crash, not Tesla withholding it because they dont think something is critical to you and you think its critical. According to that chart, unless FSD beta was enabled, AND there was a critical safety event, there is no data associated to your account (which means you will be out of luck). It doesnt hurt to ask, of course, but based on what Tesla puts out, it appears the answer would ne "im sorry we dont have any data on that".