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Help needed, a cut on the headrest of middle back seat

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Have owned model 3 for 5 months, but never used the back seats. Just observed a small cut (nail size) in the middle back seat. Called service center, and they offer to replace the headrest for $190. The warranty doesn't cover it.

I suspect that maybe overstretched because of the cold weather. Did anyone go through this issue? Not sure if it happens again after replacing it. Should I try the upholstery repair and match the white color? Any suggestions are highly appreciated!

BTW, just tried the mobile service to put on the winter tire and wheels. That's awesome!