Hi all I just had my brand new model Y The Mile since last charge won't reset after each charge Service center didn't know why.

[truongthanhtam]

Hi all, I took delivery a new model Y, the mile since elast charge after each charge won't reset ..it keeps rolling since last charge for 800 miles. Service center don't know why. They said it may correct after next firmware update

 

[jjrandorin]

Perhaps a picture of what you are looking at, and where, would help people understand what you mean (and show that you are not, for example, looking at the odometer instead).

 

[truongthanhtam]

Please look at the since charge mile.
It won't reset after charge.

 

[240vPlug]

Have you tried a reboot?

 

[Dany]

Im having the same issue with my model 3. For the last 2 charges, the since charge is not resetting. Rebooting doesnt fix the problem

 

[NeverGoingBack]

Sounds like a minor bug that will get fixed eventually.

 

[truongthanhtam]

Service center tried to diagnose it. They couldn't find out why . I'm sure they probably have reboot it.

 

[jcanoe]

This happened in my 2020 LRMY after installing release 2023.2.12. After I noticed that the Since Last Charge was not resetting with subsequent charging sessions I made sure that the odometer/consumption card was displayed on the lower left of the screen before I opened the charge port, started charging. This might have helped clear this error. It resolved after further charging, has not recurred.

 

[truongthanhtam]

Thanks so much all!!
I will try this method.

 

[Proppilot]

don't waste any time doing a service visit or diagnosis. It is just one of those bugs that creeps in and creeps out after a while. I have the same issue now on a 21MSLR

 

[bfayer62]

I am having the same issue, Just updated to 2023.6.8, and this issue is still there. 2022 MYLR.

Minor bug. I'm sure it will get fixed, but it is annoying.

 

[kel8kel]

Are you using a 3rd party charger?
I have the same problem when charging at work using chargepoint.
However, when charging at home using a Tesla HPWC, the since last charge information resets normally.

I also found that while using the chargepoint charger, if I stop the charging before it reaches my charge limit, the since last charge information reset works correctly.

It's an annoying bug (though not a dealbreaker)... hopefully it gets sorted out.

 

[bfayer62]

Are you using a 3rd party charger?
I have the same problem when charging at work using chargepoint.
However, when charging at home using a Tesla HPWC, the since last charge information resets normally.

I also found that while using the chargepoint charger, if I stop the charging before it reaches my charge limit, the since last charge information reset works correctly.

It's an annoying bug (though not a dealbreaker)... hopefully it gets sorted out.

Can't speak for the OP, but I use a Tesla Gen 3 WC.

 

[mlkmade]

This just started happening to me out of the blue. Had my model y for 18 months now, always worked normal. Now does not.

So weird.

 

[paulchou]

22 MSLR, Gen 3 WC, same problem. I had the charger replaced by Tesla but even before that I had this problem from time to time. Last 2 nights it didn't reset after charging, since I changed it to scheduled charging at 4am.

My theory is perhaps when Tesla is in a deep state of sleep when charging starts, the "since last charge" stat doesn't get reset?

Regardless, it's a bug and it should be fixed (never had this issue before this year).

 

[Witten1969]

Just started occurring after using a tesla supercharger and doesn’t fix when charging with Tesla wall charger. M3RWD 2022 MIC.