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How can I get Tesla Manchester UK to change my defective battery?

Discussion in 'Model S: Battery & Charging' started by Getmethere, Nov 4, 2019.

  1. Getmethere

    Getmethere Member

    Joined:
    Jan 2, 2019
    Messages:
    5
    Location:
    Cheshire
    I have had a P85D for 3 years then suddenly after 70k miles they installed restrictive software on my car so now instead of charging to 255 miles I can only charge to 205 - a drop of nearly 20%.
    Tesla Manchester in the UK refuse to do anything. Furthermore I have made recordings of their sales staff saying that an unusual drop off in range (like mine) would be covered under the 8 year warranty. Tesla ignore me.
    I can see that there are US lawsuits (David Rasmussen) underway for this same issue and I can see that mjmiron a user from Minnesota on this site has been able to get a battery exchange based on this same experience.
    Please can somebody share their VIN that has lead to a battery exchange . I am SO frustrated! David Groves (UK)
     
  2. ewoodrick

    ewoodrick Well-Known Member

    Joined:
    Apr 13, 2018
    Messages:
    5,283
    Location:
    Buford, GA
    Tesla did it to keep your car from catching on fire. No options seem available for now
     
    • Like x 1
  3. Getmethere

    Getmethere Member

    Joined:
    Jan 2, 2019
    Messages:
    5
    Location:
    Cheshire
    Th
    They tell me there is no defect with my battery ....period!
     
  4. JoshuaS75

    JoshuaS75 New Member

    Joined:
    Nov 10, 2019
    Messages:
    4
    Location:
    beijing, china
    make a social media scene
     

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