Hello everyone. This post is about my experience with my lemon Tesla model 3 and the service center in Jacksonville Florida. TLDR: everything about getting this car is terrible and I regret ever getting this thing. I am to the point where I am willing to take the financial loss and just trade it in.
First SC trip: 16 March 2020, FSD computer upgrade - 4505 miles on car - 2 week wait - 2 days to complete.
I was given a model S loaner.
Second SC trip: 10 September 2020, A/C no longer blowing cold air - 6330 miles - 3 week wait - 7 days to complete repairs.
I was given a Hertz rental.
Third SC trip: 13 February 2021, LTE connection not working/ no data network - 8103 miles - 4 week wait - 11 days to complete repair.
I was given a Hertz rental.
Fourth SC trip: 16 September 2021, 12v battery alert - 10427 miles - No wait, I drove there and they swapped it out in about 30 min.
Fifth SC trip: 13 December 2021, A/C no longer blowing cold air, repeat issue - 11669 miles - 4 week wait - 22 days to repair.
I was given a Hertz rental
Sixth SC trip: 24 March 2022, A/C no longer blowing cold air, repeat issue - 12571 miles - 5 week wait. - 6 days to repair
I was given Uber credits.
Seventh trip to SC: 9 August 2022, BMS a035 fault - 14875 miles - 3 week wait - 10 days to repair.
I was given nothing. (I have a second car thankfully)
I drive home in the rain, and the next day I noticed in the app that the car was telling me a window was open. Upon inspection the right rear passenger window was slightly down. I opened the door and a liter of water poured out of the door. The window will not go down fully and I have to hold the the window button up to get it to close enough to be closed. Additionally, I have an error stating that I cannot go into A/C keep mode due to a system fault.
A day after picking up my car from the SC I scheduled another SC appointment with a drop off date of September 8th, 2022.
My warranty will expire in Feb of 2023. I am in Florida. I did not do the arbitration letter within 30 days when I got the car. (Didn't know that was a thing.)
Given my situation, is this grounds to get them to buy it back? Does it matter that I have mods like air suspension?
Who do I contact to initiate a buyback? Looking at the owners rights notification document I have to give them a final opportunity to repair. 3 times A/C was worked on but is now "currently" working and I have had so many other issues.
Any info would be great thanks.
First SC trip: 16 March 2020, FSD computer upgrade - 4505 miles on car - 2 week wait - 2 days to complete.
I was given a model S loaner.
Second SC trip: 10 September 2020, A/C no longer blowing cold air - 6330 miles - 3 week wait - 7 days to complete repairs.
I was given a Hertz rental.
Third SC trip: 13 February 2021, LTE connection not working/ no data network - 8103 miles - 4 week wait - 11 days to complete repair.
I was given a Hertz rental.
Fourth SC trip: 16 September 2021, 12v battery alert - 10427 miles - No wait, I drove there and they swapped it out in about 30 min.
Fifth SC trip: 13 December 2021, A/C no longer blowing cold air, repeat issue - 11669 miles - 4 week wait - 22 days to repair.
I was given a Hertz rental
Sixth SC trip: 24 March 2022, A/C no longer blowing cold air, repeat issue - 12571 miles - 5 week wait. - 6 days to repair
I was given Uber credits.
Seventh trip to SC: 9 August 2022, BMS a035 fault - 14875 miles - 3 week wait - 10 days to repair.
I was given nothing. (I have a second car thankfully)
I drive home in the rain, and the next day I noticed in the app that the car was telling me a window was open. Upon inspection the right rear passenger window was slightly down. I opened the door and a liter of water poured out of the door. The window will not go down fully and I have to hold the the window button up to get it to close enough to be closed. Additionally, I have an error stating that I cannot go into A/C keep mode due to a system fault.
A day after picking up my car from the SC I scheduled another SC appointment with a drop off date of September 8th, 2022.
My warranty will expire in Feb of 2023. I am in Florida. I did not do the arbitration letter within 30 days when I got the car. (Didn't know that was a thing.)
Given my situation, is this grounds to get them to buy it back? Does it matter that I have mods like air suspension?
Who do I contact to initiate a buyback? Looking at the owners rights notification document I have to give them a final opportunity to repair. 3 times A/C was worked on but is now "currently" working and I have had so many other issues.
Any info would be great thanks.