My Tesla story is nothing but frustration.
March 17 - Ordered White/White/AWD/18".
March 25 - I get an e-mail from Tesla with a tentative date:
Congratulations on your Model 3 order!
If you log into your My Tesla account, you will see you have a delivery date for this coming weekend. At this time, we are waiting for you to be assigned to a VIN, and this is a tentative appointment. We will reach out when we have a VIN assigned to you and confirm your delivery date.
Until then, please log into your account and complete any outstanding fields.
March 27 - Tesla calls me and offers me a Black/White/AWD/18" to meet my scheduled delivery date of March 29. I decline.
March 27 - I receive an e-mail from Tesla:
March 30 - Tesla assigns me a VIN but it is a 2018 VIN and also with 19'' wheels I would have to pay to upgrade to. I ask for a price adjustment on the 2018 VIN.Congrats on your recent order!
At this time, we are waiting for your vehicle to arrive to XXXXXXX to prepare the car for delivery. As of right now, your vehicle will not arrive in time for tentatively scheduled appointment of March 29th, as such we will need to cancel your delivery appointment.
Your delivery advisor will reach out as soon as your vehicle arrives, at that time they will schedule an accurate appointment time for you.
In the meantime, if you haven’t already, please log into your Tesla account online and complete any outstanding items. This will minimize any delays along the way, and set us up for a seamless delivery!
Be sure to reach out if you have any questions.
Thank you for your continued support in our vision of a more sustainable future!
April 4 - I get the price adjustment amount. It's not good enough for me. I decline and ask for a 2019 VIN.
April 10 - I notice a new VIN on my account and a delivery date of April 29th. Woo hoo!....but wait....
April 12 - I sell my old car in a private sale.
April 15 - I notice that my account and Tesla App that the picture of the car is different, it has 19 inch wheels - the 2018 VIN that was assigned to me prior changed my config without my authorization, so now my new VIN is for a White/White/AWD/19" (basically the 2018 VIN build was added to my account). I ask about it and they confirm my build was changed and needs to be changed back to one with 18''. I lose the 2019 VIN assigned to me.
April 24 - Follow up asking for an update.
April 25 - Get an update that the white seats are taking longer to produce.
May 2 - Follow up again as well as asking for other options available to me (at this point, I am desperate, I sold my car April 12th, so I don't have a car now).
May 3 - No update on my build, presented with some other options which are completely different.
Today - The waiting game continues...
I’m sorry you’ve gone through all this. I had a few issues myself which prolonged my order date. But be stay patient, it’ll all be worth it once it comes.
