Just had a new set of new Martian MW03 wheels and tires mounted/balanced/installed at a local Discount Tire and they left scuff/scratch marks around the lug entry points that they claimed where unavoidable. At first they said it was marring but then they tried cleaning it up a bit and it showed bare paint marks.
The assistant manager offered to just take off a couple of the install costs which now after processing a bit doesn't seem acceptable to me. I am now thinking I want them repaired/refinished on their dime; is that an unreasonable ask?
It's been bothering me all evening since leaving the shop; the AM gave me his business card and told me to give them a call when I decided what I wanted to do as I was just kind of in shock and not a confrontational type of person.
Did anyone who have the MW03 encounter these issues?
The assistant manager offered to just take off a couple of the install costs which now after processing a bit doesn't seem acceptable to me. I am now thinking I want them repaired/refinished on their dime; is that an unreasonable ask?
It's been bothering me all evening since leaving the shop; the AM gave me his business card and told me to give them a call when I decided what I wanted to do as I was just kind of in shock and not a confrontational type of person.
Did anyone who have the MW03 encounter these issues?