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Mobile app slow for Model 3?

Discussion in 'Model 3' started by dckiwi, Jul 16, 2018.

  1. dckiwi

    dckiwi Member

    Joined:
    Aug 12, 2016
    Messages:
    147
    Location:
    Reston, VA
    I had an S before my 3. When I opened the iOS Tesla mobile app, it connected to the car almost immediately.

    With my 3, it spins in 'waking up' mode for a long time (it varies, but never less than 15-20 seconds). Is this everyone else's experience?
     
  2. ebmcs03

    ebmcs03 Active Member

    Joined:
    Dec 22, 2017
    Messages:
    1,488
    Location:
    So Cal
    Yup. Sometimes more than 30 seconds!

    And today I lost authentication with the phone key too. In short of deleting it from the car I can’t get my phone connected to the car via Blue tooth
     
  3. Canuck

    Canuck Well-Known Member

    Joined:
    Nov 30, 2013
    Messages:
    6,110
    Location:
    South Surrey, BC
    Yes, I switch back and forth in the app between my S and 3 -- and the 3 takes a long time to wake the car, whereas the S is pretty much instant.
     
  4. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    5,381
    Location:
    Northern Virginia, USA
    Was your S an MCU1? The MCU2 (and the 3) don’t have the energy saving switches and I believe automatically go to sleep. Could be the issue?
     
  5. ewoodrick

    ewoodrick Active Member

    Joined:
    Apr 13, 2018
    Messages:
    1,067
    Location:
    Buford, GA
    Yes, the Model 3 tries to save some energy by putting systems to sleep. It help decrease the phantom power drains dramatically.
     
  6. chronopc

    chronopc Active Member

    Joined:
    Jul 8, 2017
    Messages:
    1,746
    Location:
    California
    The Model 3 does take a while to wake up and connect to the app. I'm okay with this if it reduces phantom drain.
     
  7. gambit48

    gambit48 Member

    Joined:
    Aug 1, 2017
    Messages:
    812
    Location:
    NorCal
    When that happens, I turn off wifi and just use LTE. Seems to work a lot faster that way. No idea why. I'm sure it's related to my wifi or router or phone or something. The Tesla app isn't the only app that behaves that way for me.
     
  8. marusan

    marusan Member

    Joined:
    May 15, 2018
    Messages:
    94
    Location:
    Silicon Valley, CA
    Have you tried opening a bug (from the car)? Apparently you can now do that via the voice controls.
     

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