My current nightmare:
I'm a Model 3 reservation holder, from about a month after Tesla opened them. 3, Dual Motor. Delivery was scheduled for last Saturday [8th September] at 3pm Pacific. At 3:35, I get a phone call from "Grab A Bucket" caller ID [SF area code]. Guy says, he's having trouble locating the car to deliver. Then, he calls to say he's on his way a few minutes later. About an hour later, another call: "We can't deliver your car today. Tire Damage". Pressing him for more info is useless.
I write my Tesla delivery specialist. She finally gets back to me on Monday, and explains that the vehicle was damaged and couldn't be sold, so a new vehicle order has been prioritized for you, but we don't know when you'll have a new VIN"
This vehicle is a gift, BTW, to my husband who is going through his final chemo treatments. I can't tell you how much I feel I've broken his heart by putting him through this wait. I really don't think Tesla gets it.
I'm a Model 3 reservation holder, from about a month after Tesla opened them. 3, Dual Motor. Delivery was scheduled for last Saturday [8th September] at 3pm Pacific. At 3:35, I get a phone call from "Grab A Bucket" caller ID [SF area code]. Guy says, he's having trouble locating the car to deliver. Then, he calls to say he's on his way a few minutes later. About an hour later, another call: "We can't deliver your car today. Tire Damage". Pressing him for more info is useless.
I write my Tesla delivery specialist. She finally gets back to me on Monday, and explains that the vehicle was damaged and couldn't be sold, so a new vehicle order has been prioritized for you, but we don't know when you'll have a new VIN"
This vehicle is a gift, BTW, to my husband who is going through his final chemo treatments. I can't tell you how much I feel I've broken his heart by putting him through this wait. I really don't think Tesla gets it.
