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Model X Delivery Experience in PA
- Thread starter JMMmx100
- Start date
I just picked up mine last Thursday and it all went smoothly for the most part. I got there about an hour early and they were able to accomodate my delivery. It wasn't busy as there was one other delivery happening on a Model 3. I inspected the car thoroughly and when I first sat in the car there was no audio. A little discouraging but they took it back to the service dept and about 15 mins later they brought it out and got it working. The delivery specialist spent about 15 mins looking for screws for the license plate but finally found some and installed my plate. There was a tiny nick in the drivers side door towards the bottom that they thought was adhesive but turned out it was a nick that had to be touched up. They did it on the spot and I was satisfied.
Everyone was very polite and the delivery was pretty straight forward. They didn't seem to bother that I had a bunch of questions and as I said, everyone was very nice. I was in and out of there in less than an hour. They did accept a personal check for my down payment and all the paperwork was pre-printed for me to sign once I looked over the car.
Its been 6 days since I picked up my car and a few problems arose. My tire pressure monitors went from showing 42psi in 3 of the 4 tires to 37psi. I added air in all 4 to match and the warning went away. I chalk that up to the weather cooling down....who knows.
I then got a "car needs service, steering assist reduced" light on the dash after the 3rd day and it hasn't disappeared yet. I did a hard reset numerous times and it still appeared. It didn't affect driving but it was a bit of a nuisance. This past Monday, the latest firmware downloaded and installed and I was hoping the error would go away but it didn't. I took the vehicle to get the windows tinted yesterday and when I got it back, all power steering was gone. At this point I started feeling a little discouraged. I googled it and found that I needed to power down the vehicle for a min or two then power it back on and the power steering came back. This happened twice so far. I am taking it back to Devon tomorrow for them to look at it. Quite inconvenient and discouraging as I live an hour away. I'm hoping all gets fixed.
Finally, the passenger side front door seems to have something loose that is rolling around in there. It's almost like a marble is rolling back and forth as I accelerate and decelerate. Can't wait to find out what that is.
I know you asked about the delivery experience so I am sorry if I rambled on but just wanted to share my full experience at delivery up to 6 days later. What are you picking up and do you know who your delivery specialist is yet?
Everyone was very polite and the delivery was pretty straight forward. They didn't seem to bother that I had a bunch of questions and as I said, everyone was very nice. I was in and out of there in less than an hour. They did accept a personal check for my down payment and all the paperwork was pre-printed for me to sign once I looked over the car.
Its been 6 days since I picked up my car and a few problems arose. My tire pressure monitors went from showing 42psi in 3 of the 4 tires to 37psi. I added air in all 4 to match and the warning went away. I chalk that up to the weather cooling down....who knows.
I then got a "car needs service, steering assist reduced" light on the dash after the 3rd day and it hasn't disappeared yet. I did a hard reset numerous times and it still appeared. It didn't affect driving but it was a bit of a nuisance. This past Monday, the latest firmware downloaded and installed and I was hoping the error would go away but it didn't. I took the vehicle to get the windows tinted yesterday and when I got it back, all power steering was gone. At this point I started feeling a little discouraged. I googled it and found that I needed to power down the vehicle for a min or two then power it back on and the power steering came back. This happened twice so far. I am taking it back to Devon tomorrow for them to look at it. Quite inconvenient and discouraging as I live an hour away. I'm hoping all gets fixed.
Finally, the passenger side front door seems to have something loose that is rolling around in there. It's almost like a marble is rolling back and forth as I accelerate and decelerate. Can't wait to find out what that is.
I know you asked about the delivery experience so I am sorry if I rambled on but just wanted to share my full experience at delivery up to 6 days later. What are you picking up and do you know who your delivery specialist is yet?
MX 100D, the delivery specialist is Juan Candelaria. I have emailed him but have not received any reply.
Cirrus MS100D
Member
Picked up our S a little over a year ago. They were very nice and very accommodating, again, long before “delivery hell,” but spent a lot of time with us and answered all our questions.
Good luck! You’ll love it!
Good luck! You’ll love it!
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