New requirements on returning a Tesla?

[jjrandorin]

I notice on the tesla website that there is text now that says:

"If you haven't test driven the car, you can return it within 3 days of delivery."

Did it always say that? I dont want to return my car (I love my Model 3 Performance). Just wondering if that is a new requirement that just popped up, or if I somehow missed it before.

I thought that, before, we had 3 days to return the car (without a stipulation on having test driven). Am I mis remembering that?

 

[mongo]

Was 3, now is as you say...

 

[Non3Ya]

That is the same verbiage that was on the site when I ordered 11/8. Within 3 days of you did not test drive.

 

[jjrandorin]

That is the same verbiage that was on the site when I ordered 11/8. Within 3 days of you did not test drive.

hmm.. ok.. I dont remember the test drive stipulation but I certainly could have missed it, which is why I asked if it was new.

 

[TT97]

It was you had 3 days to return if you didn't have a test drive and 1 day to return if you did have a test drive beforehand. Is the 1 day right to return gone?

 

[jjrandorin]

I dont know... I went to my tesla account to schedule a service appointment, and noticed that the home page had changed from the last time I looked at it, which was likely 7 ish days ago. I also noticed that quote I referenced above there. I was just wondering if I missed it previously. I test drove on 11/27, ordered, and then took delivery on 12/04.

I planned on test driving some other cars to replace my BMW that was coming off lease, but drove the Model 3 performance and was sold immediately. I love the car! just seemed that the return notice / warning seemed a bit more prominent.

 

[TT97]

Twitter


Order Tesla without test drive & you get 3 days to return for refund, else 1 day

 

[Akikiki]

OP, not its not always been that way. Its a recent changed and was in the media. Elon says its due to such a high demand for test drives and not sufficient time to accommodate all those folks wanting to test drive. So he gave them an out. He also said it was due to high demand through the end of the year.

 

[LyftupX]

I remember it always saying that, I knew it did not apply to me since I test drove it.

 

[irev210]

Always been like that - good catch to make sure you don't accidentally get stuck if you wanted to return

 

[EVFanBoy]

Return Policy (currently as of this post)

· The standard return period is one (1) calendar day after delivery. If you have taken delivery of your vehicle without ever having taken a test or demo drive with us, we understand that you may want additional time to get to know your vehicle. In that case, you will have three (3) calendar days after delivery to return your vehicle, subject to the terms and conditions of this policy.

All car companies (in Ontario) do not have any return policy after delivery. (I do need references from other car companies to fact check this) All sales are final as far as ON dealers are concerned....
BUT Coming from the ON Gov page here is the law...
· https://www.ontario.ca/page/buying-new-or-used-vehicle-your-rights
There is no cooling-off period

• Under Ontario law, there is no cooling-off period for motor vehicle contracts, so be sure of your decision before you sign. In most cases, the contract will be binding.
  Read and understand the contract and bill of sale before signing. If you don’t understand something, ask questions. You can also try to negotiate terms and ask for amendments to the contract.

But at least TESLA provides the ONE day (3 days if the client has never taken a test drive)

IMHO - This should not discourage anyone from test driving one... you should really try before you buy.

 

[jjrandorin]

Return Policy (currently as of this post)

· The standard return period is one (1) calendar day after delivery. If you have taken delivery of your vehicle without ever having taken a test or demo drive with us, we understand that you may want additional time to get to know your vehicle. In that case, you will have three (3) calendar days after delivery to return your vehicle, subject to the terms and conditions of this policy.

All car companies (in Ontario) do not have any return policy after delivery. (I do need references from other car companies to fact check this) All sales are final as far as ON dealers are concerned....
BUT Coming from the ON Gov page here is the law...
· https://www.ontario.ca/page/buying-new-or-used-vehicle-your-rights
There is no cooling-off period

• Under Ontario law, there is no cooling-off period for motor vehicle contracts, so be sure of your decision before you sign. In most cases, the contract will be binding.
  Read and understand the contract and bill of sale before signing. If you don’t understand something, ask questions. You can also try to negotiate terms and ask for amendments to the contract.

But at least TESLA provides the ONE day (3 days if the client has never taken a test drive)

IMHO - This should not discourage anyone from test driving one... you should really try before you buy.

California does not have a cooling off period either, so even 1 day is better than pretty much any other car dealer.

 

[Akikiki]

"We don't need no stinking cooling off thing"

 

[MXWing]

What is Tesla stance in the scenario where your wife wants you to return your 3P+ Model 3 with white seats because she didn’t buy your bull *sugar* of it being only 35K?

Asking for a friend.

 

[Glamisduner]

If you don't test drive one, you also get 3 additional months of free supercharging if you use a referral code. If anyone needs one, I'll be here.