@jjrandoring Thanks for the information. Really appreciate it.
I have my current mortgage with Tropical Financial Credit Union here in Miami. They also financed my two Teslas. I'm thinking it would be a possibility to go to them again, but since I don't have any paperwork yet, I'm going to have wait to make a decision based on what Tesla provides.
Thanks,
Alex
No problem! You have plenty of time, actually, so I would not worry about it much. The process for me (keep in mind that I am adding 2 powerwalls to existing solar... my solar process was similar but happened in 2015).
1. Decide to really look into 2 Powerwalls to go with my solar, after being JUST outside of a "Power Shut off" zone for Southern Cal Edison during this fire season. End of September 2019. Request call back info from Tesla. Tesla Energy salesperson (tesla person 1) calls me back. Also get 2 other quotes from third party installers.
2. Decide to go with Tesla directly even though no SGIP rebate availability due to the fact that third party installers pricing basically had them absorbing the entire SGIP rebate, so no benefit in going third party. Oct 1 2019. Place order online
3. After order, Tesla person 2 (different person) calls me back in 2 days. Asks if I want to perform a self survey with pictures, or wanted to schedule someone to come out. Person coming out would take longer, and I was comfortable with taking pics for self survey. Take pics and upload. Approx October 7th or so.
4. Tesla Person 2 sends me information about financing, etc. I review and decide to finance vs pay cash. I apply online with company they send me, and receive instant approval via the companies online portal. Forward this approval to tesla person 2, who states he can also see it online in my account.
5. Nothing happens for a week or so, I push for more information, Tesla person 2 sends me an email telling me they are transferring my account to tesla person #3 who "handles my area and Utility". Tesla person #3 is very uncommunicative to emailed or called questions. Mid October.
6. Get really frustrated, no response to questions etc from Tesla person #3, contemplate escalation within tesla somehow, figure out that there is really no mechanism for that. Leave voicemail #3-4 stating that I am frustrated with lack of response (polite, but firm). Finally receive call back from Tesla Person 3 stating apology, was on vacation, then sick, etc. Tesla office also moved from one location to another, and delayed filing for my permits for almost a month. (mid november). Permit not filed for until Nov 18th. Tesla person #3 becomes much more responsive to questions etc after our discussion.
7. City approves permit on Dec 9th (fairly fast for government). Contacted Tesla person #3 who pushed to scheduling department to try to get me in this year. No dice, earliest scheduled date is Jan 6th. Take this date.
8. Send email and have phone conversation with Tesla person 3 regarding getting the 4 percent difference refunded due to the scheduling issue being teslas and not mine. Tesla person 3 checks on it, and responds to me that tesla would be able to do this for me, but it will be after install and full qualification as a refund of the difference.
Currently scheduled for Jan 6th install, Southern California (Temecula CA).