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OMG! Tesla Rocks but feel guilty.

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So I had previously asked everyone a month ago when I first put my money down to lease a 2018 Model 3 Performance with white interior and about 2100 miles on it for about $12K off MSRP, if I got a good deal (ignoring the arguement about lease or own). Well, I finally took delivery about 10 days ago (and also posted about my odd delivery experience, as someone loaded a porn website on the browser and my delivery rep was shocked when we all saw it during her walkthrough of the vehichle....my 12 year old was in the back seat).

First, before I say anything. Holy cow I love driving and owning this car. Its been great, reliable and really fun to drive. Plus, no gas and clean(er) energy!

Now back to the story....well, things have gotten even more odd. Over the last day I have been receiving calls from someone at Tesla coporate. I was finally able to call her back and this is what happened....she explained to me that they were auditing the paperwork from last weeks deliveries and realized that they sold/leased me a car that was listed as new on the paperwork but had been previously titled to someone else. She explained that they need to take the car back from me and place an order for a new one. She said that they would place an order for a new 2019 with the same configuration but it would take at least 2 weeks to get to me. Due to these issues, they would honor the $12K MSRP discount off a brand new 2019 in the same configuration, plus give me a Model S P85D until my new car is in. They just need me to bring the car back ASAP.

I was/am somewhat speechless. First, this is scary, as I guess this is the issues Wall Street is concerned about with Tesla. The ability to deliver cars is a bottleneck. They must be taking a loss at getting me in this car plus all of the additional costs associated with logistics. I am honestly happy with my current car and do not really feel they owe me a brand new car for the same price. However, I am not going to say no. I really hope that Tesla figures out the backend logistics and is able to become profitable because I feel like Tesla is really producing great vehicles and doing a lot to push the industry into sustainable energy. I have purchased a lot of cars over my years and can honestly say this entire experience has been strange.....mostly postive but very strange (purchasing the car is a different experience).

In any event, anyone on the fence about purchasing a Tesla should not be scared, as they are no worse then any of the large auto manufacturers and truly are making great vehicles.
 
Very awkward. If you leased it Tesla would have taken the tax credit which they can’t do if the car had already been titled once so that may have been their motivation to get the car back. A $12K discount on a new car is fantastic but if you are leasing I’m not sure how that discount translates into a reduced lease payment. With that sort of discount you really would be better off purchasing the car outright and just selling it in three years if you don’t want it any more. You would be $12K ahead of anyone else in your situation looking to sell a three year old car.

The fact that it had a previous owner may explain where the porn came from. In any case, good luck with the transition to a new vehicle.
 
It's a rather unique set of events, but if the car was already owned by someone else but the paperwork showed "new" then I can see why Tesla wants to undo the whole thing. Although, if it's just about providing you with a "new" car so it's eligible for the federal tax credit then their willingness to honor the $12k discount would seem more than enough to justify them giving you something for your trouble to redraft the paperwork.

But hey, what's there to complain about?
 
I don't think there's anything scary about this case. Mistakes happen, and this situation seems pretty unique. In this case, I think they CAN'T just let you keep this one. It needed to be sold as "used", but was not and they will not be in compliance with the law (and the lease contract) unless they undo the transaction.