hocr
Member
I see. I'm sure they should be producing our batch now then. When did you get the text?
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called my service center because on the account management page it says "Contact your delivery specialist for more information if you wish to add your new Tesla prior to delivery day." regarding insurance... guy had no info for me... said no vin yet... I asked if he had any estimate of delivery timeframe and he just said he didn't really know but expect 2-6 weeks from order date... ugh
thodgdon66
Member
2-6 weeks? At the very least they should be honest.
Are ANY cars delivered in 2 weeks which were built from scratch?
thodgdon66
Member
The black/black P3D was "on the lot" so took delivery quick, same week.
White/white P3D ordered 8/6, no VIN, got the 5-6 week text the same weekend as everyone else. Nothing since of course. I'm trying to forget about it - a watched pot never boils.
Love the way the forum censors words in posts. If I wanted to use the word *sugar* I would have used that. Think I'll post a reply with a lot of different words and see what they correct to...
oripaamoni
Member
The sales rep I placed my order with finally responded with
"Hey!
From what I can see, you should have a car ready for you by 9/10! This date may get pushed up sooner too."
Hope he is right!!
"Hey!
From what I can see, you should have a car ready for you by 9/10! This date may get pushed up sooner too."
Hope he is right!!
oripaamoni
Member
oripaamoni
Member
I received my performance model 3 within 9 days of placing order. Car was built August 1st and I took delivery August 3rd.
hocr
Member
Attachments
Anyone get any updates? I order 8/9/19 (Model 3 Perf white/white FSD). I got the text last week (8/24):
"Thank you for ordering your Model 3! We are waiting for a few finishing touches to be made on your vehicle. Please expect another 3-4 weeks before we reach out to schedule you for delivery."
I have to turn in my current leased car this week (I extended another month and no possibility to extend further). Now I'm trying to figure out a game plan for a car until I get the M3 delivered..... Hmmmm.... Frustraiting.
"Thank you for ordering your Model 3! We are waiting for a few finishing touches to be made on your vehicle. Please expect another 3-4 weeks before we reach out to schedule you for delivery."
I have to turn in my current leased car this week (I extended another month and no possibility to extend further). Now I'm trying to figure out a game plan for a car until I get the M3 delivered..... Hmmmm.... Frustraiting.
Welcome to the club. Luckily we have a beater car to share, but others will probably be ubering or renting for a few weeks.
hocr
Member
Probably doesn't take 3 weeks to finish a car. Sounds like a generic text for the batch. Where are you located?
I feel you though. I sold my BMW the week I ordered. Now I'm suffering in the wife's car. Sales person assured me 2 weeks, then 3/4 weeks. Then "Sept 9" build
Glenn90
Member
It is interesting to note that for many of us, our relationship with Tesla has started with 3 bald-faced lies -
1. "Estimated Delivery: within 2 weeks from order placed date"
Yes, it says "estimated," but clearly, there was no ability or intention to meet the 2-week estimate.
2. "Next Steps - We are drafting up your contract and will contact you when you can make your final payment."
1. "Estimated Delivery: within 2 weeks from order placed date"
Yes, it says "estimated," but clearly, there was no ability or intention to meet the 2-week estimate.
That isn't the "next step" at all. My Tesla page has said this message from the day I ordered (Aug. 8) until today. Surely it doesn't take 23 days (and counting) to "draft up" a contract?
3. "We are waiting for a few finishing touches to be made on your vehicle." (From the text message received on Aug. 24)
"My" vehicle? There's no VIN assigned, and no one is making "a few finishing touches" on any vehicle. And what "finishing touches," exactly, are going to add 4-5 weeks to the original delivery estimate?
I fully acknowledge that complaining about your Tesla Model 3 Performance order is pretty much the definition of "first world problem." But it's a great illustration of the business advice to "under-promise and over-deliver." Had customer expectations been set more honestly, I doubt many folks would feel any frustration. But straight-up lies like "we are drafting up your contract" (really? can I see a copy of the "draft" so far?) and "a few finishing touches" (like what? can you be specific?) definitely harm the trust we new owners-to-be have in Tesla, when we should (and want to be!) shouting its praises from the rooftops. It's kind of weird, actually - it would cost precisely $0 for Tesla to build a strong relationship with its new customers, but instead, they're fumbling it away. And yes, I fully acknowledge that once I drive my much-anticipated white-on-white Model 3, I will probably completely forget about all this.
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