Performance Waiting Room

[rtshefe]

wtf

 

[Snake]

I put in a Request for Change about 10 minutes ago, couple minutes later the referral credit popped up... I wish everything Tesla did was this fast!

 

[Sto_]

I submitted my request and within a few hours a referral credit of $1,250 showed in my account. I wonder why I got $1250, and everyone else is getting $1,000?
View attachment 472337

They also increased the price of some paint options in addition to the performance upgrade on the 17th. I am pretty sure black used to cost $750, not $1,000, so that's why you got the additional $250.

 

[Kilotango74]

What are you guys putting exactly for this request

 

[Sto_]

What are you guys putting exactly for this request

My request was something to the effect of "I ordered prior to the price increase for the performance upgrade. When I placed my order, the upgrade cost was $6k. My order is currently showing $7k for the performance upgrade. Will you please adjust my pricing back down to match the original order agreement."

 

[MidnightPerfAZ]

I submitted my request and within a few hours a referral credit of $1,250 showed in my account. I wonder why I got $1250, and everyone else is getting $1,000?
View attachment 472337

where is this page (see attachment)? I cant even find that exact page. Thats not the order agreement is it? That doc looks different. If someone could point me where to find this page that would be great!

 

[Jammyfofo]

This is right in the account when you manage the order. That section is part of the payment method where you choose the details of cash, finance, or lease. Mine shows as a completed task.

 

[Kilotango74]

My request was something to the effect of "I ordered prior to the price increase for the performance upgrade. When I placed my order, the upgrade cost was $6k. My order is currently showing $7k for the performance upgrade. Will you please adjust my pricing back down to match the original order agreement."

That did it! Thanks price adjusted!

 

[Solmors]

Where are you guys asking for the change? I don't see a place to type anything under Edit Design, and the only other place I see is "To cancel your order, submit a request" but I don't want to cancel... Am I overlooking something?

 

[Duke9th]

Where are you guys asking for the change? I don't see a place to type anything under Edit Design, and the only other place I see is "To cancel your order, submit a request" but I don't want to cancel... Am I overlooking something?

didn't you have "request a change" button ?

 

[Solmors]

didn't you have "request a change" button ?

Apparently not, strange.

 

[Jammyfofo]

Apparently not, strange.

View attachment 472369

I thought the edit design went away within the first week of the order?

 

[Sto_]

Apparently not, strange.

View attachment 472369

On mobile, you need to turn the phone to landscape or have your browser present the desktop version of the site to get the request change button to appear.

 

[PoeTe$la]

What are you guys putting exactly for this request

I put in the following, “I submitted my order on 10/14. After a few days I noticed in my account that that the car had grey performance wheels and a $1000 price increase. Since the price changed will i get a discount when I pick up the car?”.... a little while later I noticed the price was adjustment on my account.

 

[Kilotango74]

I put in the following, “I submitted my order on 10/14. After a few days I noticed in my account that that the car had grey performance wheels and a $1000 price increase. Since the price changed will i get a discount when I pick up the car?”.... a little while later I noticed the price was adjustment on my account.

Thanks for the info, using another forum members response I requested the change this morning and it was immediately applied. See my post 4 posts from the one you quoted.

 

[PoeTe$la]

They also increased the price of some paint options in addition to the performance upgrade on the 17th. I am pretty sure black used to cost $750, not $1,000, so that's why you got the additional $250.

Makes sense!

 

[PoeTe$la]

where is this page (see attachment)? I cant even find that exact page. Thats not the order agreement is it? That doc looks different. If someone could point me where to find this page that would be great!

It’s under completed task price “Details”.

 

[Solmors]

On mobile, you need to turn the phone to landscape or have your browser present the desktop version of the site to get the request change button to appear.

View attachment 472388

I'm using my desktop, but I tried horizontal on mobile and see the same thing.

Maybe people who ordered with the new system, $100 non-refundable vs $2,500 down, don't get that option? I'm not due a refund as I ordered after the change, just curious where you all were doing it.

 

[StephanB]

I'm using my desktop, but I tried horizontal on mobile and see the same thing.

Maybe people who ordered with the new system, $100 non-refundable vs $2,500 down, don't get that option? I'm not due a refund as I ordered after the change, just curious where you all were doing it.

Do you see the line that says "Need to make a change to your order details?"
The button labeled "Request a Change" is should be right below it.

 

[puppers]

Lots of 2020 LR AWDs are coming up on tezz.la. Hope that means our P3D’s are next up!