OK, this is the first for me the role of grammar police. Usually I post this for people who misspell "loose." You just did the opposite.Similar experience: During annual service Tesla replaced the center console for free. The holding pin for the handle had broken off on one side and hence was lose on one side. I would have expected to pay for this as it is likely that we caused this very minor wear and tear problem.
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10 Words You Need to Stop Misspelling - The Oatmeal